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Jane Clayton Reviews

4.8 Rating 10,616 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Judie G
Verified Buyer
“I cannot praise this company enough. The quality of curtain fabric I have purchased in the past two weeks, together with wallpaper I purchased two months ago, is excellent. I would also add that their service is excellent once you have made your purchase - you are advised your order has been received and is in progress and once posted you are advised of this together with an expected arrival date. All done within days. The only negative would be that this company used UPS couriers to deliver all my purchases who, unfortunately, I could not give a positive feedback to. I will definitely use Scion Living (Jill Clayton & Co again - giving them 10 out of 10 for how they run their business.”
Helpful Report
Posted 1 year ago
Julie W
Verified Buyer
“Excellent service and brilliant value for money. Staff are wonderful, amicable and very considerate, nothing is too much trouble. Overall an excpectional experience.”
Helpful Report
Posted 1 year ago
Mickey W
Verified Buyer
“I bought some wallpaper with you which wasn't as expected colour wise so I requested to return. It's unopened so i requested a refund only to be told this wasn't possible due to the terms and conditions for the paper I ordered. The fact you won't refund me for an unopened item I find staggering nor even offer a credit note in exchange. This is the first and last time I'll be using J & C and I'll relay my thoughts to anyone thinking of using you.”
Helpful Report
Posted 1 year ago
Nicholas H
Verified Buyer
“The wallpaper came like within a day of ordering. Unbelievable, and utterly beautiful wallpaper too.”
Helpful Report
Posted 1 year ago
Christine K
Verified Buyer
“I was delighted with the service I received. The sample of fabric arrived very quickly as did the complete order. It was exactly what I needed and the whole transaction was stress free. Thanks.”
Helpful Report
Posted 1 year ago
Jennifer C
Verified Buyer
“Beautiful well made cushions”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Although the rug is great the late delivery and lack of information regarding timescales was poor and for that reason I would not recommend you.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt delivery and good communication”
Helpful Report
Posted 1 year ago
Lowri M
Verified Buyer
“Gorgeous wallpaper. Absolutely love the design for our nursery.”
Helpful Report
Posted 1 year ago
Manjit L
Verified Buyer
“Excellent service wallpaper delivered within 2 days as promised”
Helpful Report
Posted 1 year ago
Amanda H
Verified Buyer
“Excellent communication. Very prompt and helpful. Thank you.”
Helpful Report
Posted 1 year ago
Penny H
Verified Buyer
“Lovely fabric selection and great value, delivery on time!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good on line service.”
Helpful Report
Posted 1 year ago
Gilly W
Verified Buyer
“Excellent service thank you. I asked for two lots of swatches which arrived promptly. My fabric order was then also delivered quickly. It is well packaged, in perfect condition 👌”
Helpful Report
Posted 1 year ago
Shelagh H
Verified Buyer
“Order arrived well packaged and on time!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered wallpaper samples which arrived qyickly”
Helpful Report
Posted 1 year ago
Susan L
Verified Buyer
“Prompt and well labelled delivery of samples”
Helpful Report
Posted 1 year ago
Jan R
Verified Buyer
“Superb service from Jane Clayton. Samples arrived beautifully packaged. The company sent emails to keep me updated about delivery and offers of help should I have any queries. Check out their website for a fabulous range of wallpapers and fabrics at competetive prices, you won't be disappointed.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased with the service from Jane Clayton. Lovely Morris wallpaper samples purchased. Very helpful young lady when order was not being processed on line. Would definitely recommend company. O”
Helpful Report
Posted 1 year ago
Janet L
Verified Buyer
“Fast efficient service. Such pleasant knowledgeable people to speak to.”
Helpful Report
Posted 1 year ago
Jane Clayton is rated 4.8 based on 10,616 reviews
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