Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,891 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“Love the wallpaper samples! I will be purchasing soon.”

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Posted 10 months ago

“Excellent service as usual”

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Posted 10 months ago

“Very quick & efficient service”

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Posted 10 months ago

“Received a very well presented set of paper samples, thank you”

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Posted 10 months ago

“Ordered a couple of samples and they arrived within a few days”

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Posted 10 months ago

“I have requested a number of samples from Jane Clayton, which have always been despatched promptly. Unlike the websites of (some) other companies, the process of ordering & paying for them online is a breeeze. Also, when telephoning and speaking to the company, the staff are helpful and, most importantly, knowledgeable. It makes a big difference.”

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Posted 10 months ago

“We have bought another rug, we liked the first so much. Excellent quality and a fair price. We're very satisfied with our purchases.”

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Posted 10 months ago

“Only took a couple of days to arrive. Packed really well. I haven't opened the roll yet as I'm not ready to decorate. Just hope it's all okay when I do.”

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Posted 10 months ago

“I ordered fabric samples from this company and was very impressed with the speed they were delivered”

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Posted 10 months ago

“Very efficient service”

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Posted 10 months ago

“I still have not received my item.”

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Posted 10 months ago

“Great service from Jane Clayton. We had a small problem with a blind we bought some time ago and the staff sorted it out for us very quickly. Thank you”

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Posted 10 months ago

“All ordered fabric samples arrived swiftly and size of samples were large enough to make a decision as to appropriateness of projects. Sticky labels on back of samples are excellent information reference so there's no need to go back online to search out details.”

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Posted 10 months ago

“I ordered 4 free samples of wallpaper but unfortunately the samples were so small it was impossible to get the overall effect of the paper on the wall although I could see the paper quality was good. Perhaps if there was a very small charge for the samples you could afford to send out bigger pieces”

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Posted 10 months ago

“Excellent quality paper and fast delivery, would definitely recommend.”

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Posted 10 months ago

“I haven’t received it yet!”

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Posted 10 months ago

Hi there Alynn, Thank you for taking the time to leave a review, and I'm sorry to hear you haven't received your samples yet. Our Customer Service team will be in touch with you directly to discuss a resolution. Best wishes, Jane Clayton & Company

Posted 10 months ago

“Mailed me what I asked for quickly”

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Posted 10 months ago

“All very easy. I ordered, paid, and the wallpaper was delivered. I liked the fact that the company sent me the delivery information and it was easy to track my package.”

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Posted 10 months ago

“Very quick & efficient samples service”

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Posted 10 months ago

“So very easy to order, beautifully made, delivery courier could have been better because they sent the parcel to the wrong depot so it was 5 days late, and it had clearly been opened prior to delivery, but no harm done.”

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Posted 10 months ago

Jane Clayton is rated 4.8 based on 10,891 reviews