Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,229 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range. Good website. Nice to get free samples. Prompt delivery. A bit more expensive than some sites but worth it for the excellent service”

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Posted 5 years ago

Thank you so much for your feedback. We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Excellent service…thanks!!!”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Very helpful staff kept me informed of delivery times and delivered on time for me to make my curtains.”

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Posted 5 years ago

Thank you for your review Jill! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Excellent service. We were delighted with the quality of the items we ordered.”

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Posted 5 years ago

Many thanks for your kind review, Deirdre!

Posted 5 years ago

“Excellent speedy service and notification of delivery time & date. Very pleased with the wallpaper I purchased too!”

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Posted 5 years ago

Thank you for your review, Michele! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“I ordered 2 different fabrics, one of which was due in stock at a later date. I was kept up to date with my order and when the fabrics were sent it was well packaged. The prices were competitive too and I would definitely order from them again.”

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Posted 5 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review, Nina!

Posted 5 years ago

“Excellent choice throughout the store plus 2 free samples of William Morris papers was helpful. Our order was speedy and well packed, would use company again.”

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Posted 5 years ago

Thank you for your review, Jennifer! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Excellent service on telephone when checking an order and quantity. My queries were dealt with politely and efficiently and the fabric is beautiful.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Many thanks for your kind review, Giannina!

Posted 5 years ago

“We had some issue with delivery but Myfi and the team were so so helpful. I love my wallpaper too..”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Great job on your side, only the transport via UPS was awful...for three days they kept me at home awaiting the delivery. On the forth day , after getting really mad with them, they turned up. This is not you fault, but do think of changing to another company instead of UPS”

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Posted 5 years ago

Thank you for your kind review, Renate! We will be sure to take a look into the challenges you faced with UPS and your delivery, thank you for your feedback.

Posted 5 years ago

“Excellent. Very helpful. Fabulous wallpaper. Nothing was too much trouble when I rang them.”

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Posted 5 years ago

Many thanks for your kind review, Sandra!

Posted 5 years ago

“Very good service, items already arrived, well packaged! Love my trade account with your company, very usable and easy to order. Thank you.”

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Posted 5 years ago

Thank you for your kind review! We hope to hear from you again soon.

Posted 5 years ago

“I order a new rug and was surprised how quickly it was delivered. Delivery was by TNT and it arrived in the time slot given.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Good website with extensive range of high quality products. Informative confirmatory e mails and very quick delivery of product.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer a range of products, and an excellent service!

Posted 5 years ago

“Sent samples quickly, and I found a great wallpaper. They also gave me 20% off as a first purchase. Delivery was quick and my wallpaper well packed”

Jane Clayton 5 star review on 10th May 2021

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Posted 5 years ago

Thank you for your review, Donna! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“we got what we wanted, when we wanted by return. well done!”

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Posted 5 years ago

Many thanks for your kind review, Jennifer!

Posted 5 years ago

“In my recent order with yourselves, Ella Robinson-Rattle was especially helpful in securing an order for me and I wish to thank her!”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again in the near future.

Posted 5 years ago

“Very helpful when I phoned, would definitely recommend.”

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Posted 5 years ago

Thank you for your kind review, Emma! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“The quality of the fabric is fabulous. There was a production delay and I was kept fully informed throughout. I also queried another fabric I had seen in an advert. The staff were so helpful and managed to track it down for me.”

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Posted 5 years ago

Thank you for your review, Elizabeth! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,229 reviews