Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,228 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speedy, friendly and proactive response to a) a credit card payment challenge and b) a supplier delivery challenge. Myfi and her colleagues helped us through these tiny problems very efficiently leaving us with a smile instead of a frown. Thank you!🙏”

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Posted 5 years ago

Thank you for your lovely review Josephine! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Finished product looks good but the only way I could get contrasting piping was to order them to be made with piping cord which added about £50 to the cost of 2 small cushions. They also took about 6 weeks to turn up. The customer services people were very helpful however and they tried their hardest to speed the order along.”

Jane Clayton 3 star review on 2nd June 2021

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Posted 5 years ago

Thank you for your feedback Anthony. We are pleased to hear that you are happy with your cushions! They look great! Our made to measure service does have a 6-8 week lead time and we do our best to provide cost effective bespoke quotations. We will hope to hear from you again.

Posted 5 years ago

“This is a great website. Ordered and everything arrived ahead of expectation. Fantastic.”

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Posted 5 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“Very quick delivery, easy to use website and very beautiful wallpaper x🥰”

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Posted 5 years ago

Thank you for your review Sam! We are pleased to hear that we were able to offer a speedy service and that you are happy with your wallpaper.

Posted 5 years ago

“Lovely quality wallpaper!”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your wallpaper.

Posted 5 years ago

“Brilliant service, beautiful products”

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Posted 5 years ago

Thank you for your lovely review Carol!

Posted 5 years ago

“Continuously helpful with all my requests, samples and orders and the best array of all fabrics and wallpapers”

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Posted 5 years ago

It's great to hear that we were able to offer a wide range of items and speedy service. Thank you for your review!

Posted 5 years ago

“Very pleased with the swift service and will be certainly ordering in the future 5 Star”

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Posted 5 years ago

Thank you for your lovely review! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“I have had several blinds and cushions made from JC and the quality has been excellent. I most recently bought a blind that is of exquisite quality. We waited longer than expected for this to be made and delivered. We are very happy with its function and it looks great!”

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Posted 5 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure products and it's great to hear that you are pleased with the look and function! We look forward to hearing from you again soon.

Posted 5 years ago

“I love my new wallpaper”

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Posted 5 years ago

Thank you for your review Carlie! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“I don't know what Scion Living is - if it's Jane clayton fabrics then the service has been good with lots of communication about the delays from the manufacturers - that was much appreciated.”

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Posted 5 years ago

Thank you for your feedback Val, we are pleased to hear that you have received such good service and received regular updates and communication regarding your order. We will hope to hear from you again.

Posted 5 years ago

“I have wanted a particular Orla kiely rug for a while. I didn't feel secure ordering from other sites online with the wait time. So I rang Jane Clayton. As always they were really helpful. Jane Clayton kept me informed with updates as to when I could expect my purchase. I have used this company before & the service is second to none. They are also extremely friendly when you ring them up. Nothing is ever a problem. Thank you for such fantastic customer service.”

Jane Clayton 5 star review on 30th May 2021

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Posted 5 years ago

Thank you for your review Sharon, your rug looks fantastic! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Amazing service. Ordered on a Monday night - delivered 10am Wednesday. Safely packaged! Impressive.”

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Posted 5 years ago

Thank you for your review Denise! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Fabulous service. The team were very helpful.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Lovely cushions! Great selection of fabrics, sizes and trimmings and well made.”

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Posted 5 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure cushions and we hope to hear from you again soon.

Posted 5 years ago

“Excellent service, delighted with fabric colour & quality.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Very pleased with the service and samples received from JC”

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Posted 5 years ago

Thank you for your lovely review Denise!

Posted 5 years ago

“Always competitively priced and great service - always buy my material from them”

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Posted 5 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Sarah!

Posted 5 years ago

“Absolutely stunning wallpaper, excellent quality and was very easy to put up after watching the online tutorial. Item arrived in very secure packaging. Will definitely buy again froM J&C”

Jane Clayton 5 star review on 26th May 2021

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Posted 5 years ago

It is great to hear that you are happy with your order, your wallpaper looks fantastic! Thank you for your kind review, we look forward to hearing from you in the near future.

Posted 5 years ago

“I ordered fabric through Jane Clayton which was subject to a number of delays due to Brexit and Covid. The staff at Jane Clayton were super helpful and kept me informed with progress. Fabric arrived and I love the fantastic quality”

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Posted 5 years ago

Thank you for your review Annie! Thank you for your understanding with the delays your fabric faced, we are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,228 reviews