Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,229 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a long delivery time but the curtains are well made and look lovely. BUT they came without hooks - I tried to contact by phone but only answerphone available. Gave up and had to order from Amazon for next day delivery”

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Posted 5 years ago

Thank you for your feedback Helen. We are so sorry to hear that there were problems with your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 5 years ago

“Gorgeous material, beautifully made.”

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Posted 5 years ago

Thank you for your lovely review Valerie! We are so pleased to hear you are happy with your order and hope to hear from you again.

Posted 5 years ago

“Brilliant selection of fabrics”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Very happy with the quality and speed with which the three trims I ordered were delivered to France. One was out of stock so was slightly delayed, but I was kept well informed and it arrived in plenty of time for the project I was working on. Thank you and until the next time I need to order fabric/trim.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Deborah!

Posted 5 years ago

“So far, very pleased with the look and feel of the fabric although I haven’t yet used it in my upholstery project. I see Our own Shetland wool is part of the composition, so very pleased with that! I also wish to mention the delivery being first class. Often the Scottish islands are discriminated against but not your company. An extra 5 stars for that. Delivery was fast and fair. Thank you”

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Posted 5 years ago

Thank you for your review Frida! It's great to hear that we were able to offer a competitive price and speedy service. We look forward to hearing from you again!

Posted 5 years ago

“First time I have bought Made to measure Blinds Online. Excellent quality, very impressed with the finish and fit. Extensive range of fabrics available. Very easy to navigate the website backed up by first class service and advice over the phone. Had a problem with on of the blinds (my fault) -problem sorted very quickly with no fuss. I have ordered additional blinds. I will definitely buy again from Jane Clayton.”

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Posted 5 years ago

Thank you for your kind review Kathryn! We are pleased to hear you enjoyed your experience with us and look forward to hearing from you again soon.

Posted 5 years ago

“Amazing wallpaper, and experienced great service from the team via phone too!”

Jane Clayton 5 star review on 29th April 2021

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Posted 5 years ago

Thank you for your lovely review Daisy! We are pleased to hear we were able to offer a great service and hope to hear from you again soon.

Posted 5 years ago

“Excellent staff answering telephone enquiries and extremely helpful and accommodating with sending samples. Ordered wallpaper P.M. ONE DAY, arrived next morning A.M. Many thanks Paul Dawson Flitwick, Bedfordshire.”

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Posted 5 years ago

Thank you for your review Janet! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“I ordered a collection of cushions from Jane Clayton when they arrived Ii was so pleased with the outcome They were made exactly to how I ordered them I fully recommend this company and would certainly from them again”

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Posted 5 years ago

Thank you for your review Leroy! We are pleased to hear that you are happy with your made to measure order and look forward to hearing from you again soon.

Posted 5 years ago

“The wallpaper is stunning , both the quality and print is amazing . Took me months to find the right one and so glad I chose this .”

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Posted 5 years ago

Thank you for your review Heather! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“I had to phone to change my order. I got straight through and the girl taking my call was very polite and helped with my problem straight away.”

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Posted 5 years ago

Thank you for your review Kenneth. We are pleased to hear you had a good experience with us and look forward to hearing from you again soon!

Posted 5 years ago

“A fabulous selection of beautiful fabrics for all my upholstery projects. Excellent service. EJT Interior Design & Upholstery”

Jane Clayton 5 star review on 28th April 2021

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Posted 5 years ago

Thank you for taking the time to leave a review, we are so pleased to hear you are happy with your order!

Posted 5 years ago

“WE ordered the curtain fabric on Friday, and it was delivered on Tuesday, having been notified by an email. Excellent service. Thank you.”

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Posted 5 years ago

“Immaculate and prompt service”

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Posted 5 years ago

Thank you for your review Patricia! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Service received was excellent, checked stock for me before I placed the order. Wallpaper arrived before the time stated, easy transaction.”

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Posted 5 years ago

It's great to hear that we were able to offer a great service and speedy delivery. Thank you for your review!

Posted 5 years ago

“Great service. Package delivered in few days to France without any hiccups.”

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Posted 5 years ago

Thank you for your kind review Gary! We are pleased to hear you received your order quickly, we look forward to hearing form you again soon!

Posted 5 years ago

“Excellent customer service from a very helpful and professional team.”

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Posted 5 years ago

Thank you for your review Louise! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Excellent service and prompt delivery. Used Joffany Landseer in Victorian hallway for dramatic effect.”

Jane Clayton 5 star review on 26th April 2021

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order, it looks beautiful! We look forward to hearing from you again soon.

Posted 5 years ago

“Excellent, prompt service and delivery, thank you.”

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Posted 5 years ago

Thank you for your review Anthony! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Wouldn’t go anywhere else for my wallpaper! Great customer service too and quick delivery , love it”

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Posted 5 years ago

It's great to hear that we were able to offer good customer service and speedy delivery. Thank you for your review Ann!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,229 reviews