Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,616 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company,ordered some lovely material for some Roman blinds to be made by a friend,and the material turned up the next day,delighted. Thank you”

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Posted 1 year ago

“Brilliant, generous samples of lovely fabric. Packaged really well and delivered quickly! Looking forward to ordering curtains through JC!”

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Posted 1 year ago

“Excellent product and speedy service at a very good price. Thank you.”

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Posted 1 year ago

“Excellent service when asking for samples”

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Posted 1 year ago

“Ordered some samples and they arrived very quickly and were big enough to show patterns clearly”

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Posted 1 year ago

“Excellent service, fabric arrived promptly and good communication.”

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Posted 1 year ago

“Speedy service and great samples”

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Posted 1 year ago

“Good communication, nice people on the phone, and quick shipping, even to France !”

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Posted 1 year ago

“I ordered 6 cushions and it said it would be 8-10 weeks for arrival, but they were delivered within 2 weeks and I am so pleased with them”

Jane Clayton 5 star review on 23rd January 2025

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Posted 1 year ago

“Still waiting Issues with FedEx - finally rescheduled for tomorrow. Cheers”

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Posted 1 year ago

“Excellent choice on the website, very quick delivery, good price & sample packaged really professionally. Great service all round - thank you!”

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Posted 1 year ago

“Easy to order and delivery as expected”

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Posted 1 year ago

“I've only ordered samples so far and have been impressed by the huge range of fabrics and wallpapers available. I'm looking forward to finalising my choices and placing an order, confident that I've selected the best options. Your excellent website and fast delivery of samples have been a huge help.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great Service! Thank you for getting my order processed so quickly”

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Posted 1 year ago

“Great choice, great service”

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Posted 1 year ago

“It was only a sample of a paper, which arrived in A4 format so did not cover what a run of the paper looked like. There were around 6 animals on the print and the sample only showed 2. Not sure I can place an order on such a small sample without seeing the full impact.”

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Posted 1 year ago

“Sent wallpaper samples quickly by tracked post. We will be using one of them so making an order. Thank you very much.”

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Posted 1 year ago

“Very quick service, wallpaper arrived within 48 hours. Price was excellent. Would use this site again.”

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Posted 1 year ago

“Great service great paper and it arrived quickly.”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,616 reviews