Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,200 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“This is the second time I’ve used this company and both times the experience has been excellent from placing the order to receiving the goods”

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Posted 1 year ago

“Order placed 22.11.24 with order reading still in transit to Sheffield with UPS & no confirmation of delivery date even after contacting UPS by telephone. Therefore, cannot really comment regarding service only that delivery method is not very satisfactory. I hope the items are intact when they eventually arrive!”

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Posted 1 year ago

“Delighted with the speed with which the sample fabrics came and also the size of them so for getting a better idea of the patterns. Decided on one Clarke and Clarke option. From placing the order to delivery was super quick. Great website, superb choice and excellent customer service, thank you.”

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Posted 1 year ago

“Super delivery, great website, lovely wallpaper.”

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Posted 1 year ago

“Everything perfect and very kind and responsive customer service”

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Posted 1 year ago

“All went as planned. Fabric arrived promptly and was well wrapped.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Excellent service and great quality produce ❤️❤️”

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Posted 1 year ago

“I am still awaiting delivery of my paid for samples”

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Posted 1 year ago

“Ordered some swatches. They arrived quickly. Lovely fabric. Great colour choices. Going to order for my curtains.”

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Posted 1 year ago

“Great customer services and lovely wallpaper, very happy with our purchase.”

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Posted 1 year ago

“Beautiful wallpaper, arrived promptly no issues, will shop there again!”

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Posted 1 year ago

“Hi, UPS have still not delivered. I think it's been a week. Each day we get some kind of update and a promise to deliver but nothing happens.”

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Posted 1 year ago

“You were incredibly efficient - ordering was easy and material arrived next day - brilliant service Tessa”

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Posted 1 year ago

“We are very pleased with the curtains and they were made and delivered quickly. The box was damaged but the curtains intact.”

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Posted 1 year ago

“samples arrived promptly as ordered”

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Posted 1 year ago

“I always buy my wallpaper from Jane Clayton. Have done for a number of years. Every style and price range to choose from. Arrives within a couple of days. Lovely company, lovely wallpaper. Highly recommend.”

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Posted 1 year ago

“Material looks good and arrived when they said it would. All good!”

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Posted 1 year ago

“Absolutely fantastic service.Rang company with a question which was answered immediately, ordered online, fabric arrived well packed the following day !”

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Posted 1 year ago

“Loads of choice of fabrics and very efficient despatch. And when APC delivered to the wrong address I received excellent customer service from the Jane Clayton staff (though not from APC).”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,200 reviews