Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,641 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review for Jane Clayton not Scion Living. Friendly customer service and they sorted out the delivery charge issue, and wallpaper was well packed. Took a while for notification of despatch but arrived promptly once sent. Shame they don't deduct VAT for Jersey deliveries but it was free postage which helps towards the extra cost. Wallpaper is gorgeous!”

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Posted 2 years ago

“The wallpaper was of a high quality. A very easy wallpaper to apply to wall and the finished look was beautiful.”

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Posted 2 years ago

“I love the Elanbach bloom stone fabric Thank you for the quick delivery highly recommended ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“Absolutely love this wallpaper it’s everything all in one beautiful , pretty, elegant, girlie, shuttle yet has a big impact. Very easy to put up highly recommend.”

Jane Clayton 5 star review on 14th April 2023

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Posted 2 years ago

“Even though we had a problem ( not their fault it was the courier) they have been understanding and totally helpful. Couldn’t recommend more.”

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Posted 2 years ago

“Thank you as dealt with queries quickly and pleasantly”

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Posted 2 years ago

“Ordering, delivery and packaging were all absolutely fine.”

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Posted 2 years ago

“Very good service all round”

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Posted 2 years ago

“Best price and excellent service!”

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Posted 2 years ago

“Helpful an efficient.”

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Posted 2 years ago

“The service from Jane Clayton is great I had no problem ordering and the delivery was timely, love the emails so many fabulous fabrics.”

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Posted 2 years ago

“Excellent service and great quality.”

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Posted 2 years ago

“Very fast delivery, well packaged and the item is exactly what I expected.”

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Posted 2 years ago

“Fabulous quality and easy to use… so pleased with the outcome”

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Posted 2 years ago

“Lovely quality fabric, quick delivery and competitive price”

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Posted 2 years ago

“Always very helpful, easy shopping!”

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Posted 2 years ago

“My new rug is lovely, good quality and just as described, it was delivered promptly and packaged with care - very happy customer.”

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Posted 2 years ago

“I ordered two fabrics and was expecting them to be delivered at the same time but alas they weren’t. They actually exceeded my expectations altogether. Both. We’re delivered at at the time they committed to. I spoke to melody in their team and she was excellent at helping me find my items which btw were as stated in all their communication. I highly recommend. Fabrics are of high quality and so is their service!”

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Posted 2 years ago

“My order was delivered very swiftly. The courier used was spot on time.”

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Posted 2 years ago

Jane Clayton is rated 4.8 based on 10,641 reviews