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Jane Clayton Reviews

4.8 Rating 10,641 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,641 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

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Anonymous
Verified Buyer
“Wide selection of wallpaper and sample service- prices competitive and well packed with minimal wait time - great service all round.”
Helpful Report
Posted 2 years ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service. Wallpaper dispatched quickly and received well packaged in perfect condition. Have not used the the product yet, but looks good quality. I would highly recommend purchasing from this company.”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent quality of paper, Fast delivery time and offer great discounts! Would absolutely recommend and use going forward for any wallpaper we need!”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Sarah R
Verified Buyer
“Excellent customer service by the team at Jane Clayton, who answered questions promptly and efficiently. The price of wallpaper was competitive and delivered quickly.”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
Jules C
Verified Buyer
“I ordered a rug and paid for this online through the website. Unfortunately, I received a message a few days later to say the rug was out of stock. Could I suggest your website is updated in line with your supplier’s stock to avoid any disappointment in the future. I then ordered a replacement rug which did not arrive within the 5-10 days timeframe provided. I did receive a message advising me there would be a delay with the delivery.”
Helpful Report
Posted 2 years ago
Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.
Posted 2 years ago
Anonymous
Verified Buyer
“Good price for the wallpaper we picked and fast delivery with regular updates on when it would arrive Thanks”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Pam S
Verified Buyer
“This company supplied me with faulty wallpaper which consequently left me with a decorator to pay for doing nothing!”
Helpful Report
Posted 2 years ago
Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. I can see my colleague is in the process of resolving this for you. Thank you again for taking the time to leave your review.
Posted 2 years ago
Linda M
Verified Buyer
“Very satisfied”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Carole T
Verified Buyer
“Excellent service always”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
Kay H
Verified Buyer
“Nice wallpaper”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
M.J. W
Verified Buyer
“Great quality Harlequin wallpaper, at a fantastic reduced price, delivered free of charge and very promptly....would be happy to recommend this seller.”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
Anonymous
Verified Buyer
“Jane Clayton are the only place to buy from. Fabulous. x”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
Anonymous
Verified Buyer
“Fab fabric and really good service, would definitely recommend and use again.”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent. Highly recommend.”
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
David H
Verified Buyer
“AOK. Wallpaper arrived on time”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Anonymous
Verified Buyer
“Superb delivery and customer service, thank you!”
Jane Clayton 5 star review on 19th July 2023
Helpful Report
Posted 2 years ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 2 years ago
Artur G
Verified Buyer
“Hi,, it was easy to order and delivery on time.. I will recommend. Thanks”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Paul J
Verified Buyer
“They did an excellent job. I'm so pleased with my curtains!”
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.
Posted 2 years ago
Anonymous
Verified Buyer
“Great product at a great price and fast delivery”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Paul H
Verified Buyer
“Bought some wallpaper from the Jane Clayton website and it was delivered 2 days later. I could not be happierwith the service.”
Helpful Report
Posted 2 years ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 2 years ago
Jane Clayton is rated 4.8 based on 10,641 reviews
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