Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,616 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

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“Great service overall and friendly customer services as well”

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Posted 9 months ago

“Samples sent on time and beautifully presented in a folder”

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Posted 10 months ago

“I did ring but with an enquiry and the your colleague was very politely and friendly. I did not wait for her email reply and ordered the wallpaper online. Super impressed it arrived within 24 hours. Will highly recommend your company. PS Gorgeous wallpaer also. If you want a photo for your files I am happy to oblige, although its for a very small toiletin a week or so.”

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Posted 10 months ago

“Great service from the beginning”

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Posted 10 months ago

“Excellent service Thank you”

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Posted 10 months ago

“The colour of the fabric I ordered was very different from what arrived and they refused to pay for return postage. Bad customer service. Won’t be using them again.”

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Posted 10 months ago

“Jane Clayton has a wonderful range of fabrics and wall papers , my samples arrived quickly and were a good size so I could see what worked with the colours I had picked.”

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Posted 10 months ago

“Very good quality paper and free speedy delivery was great”

Jane Clayton 5 star review on 7th April 2025

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Posted 10 months ago

“Wanted a fabric to match - sent quickly and was excellent quality”

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Posted 10 months ago

“I ordered samples of fabric - Always”

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Posted 10 months ago

“This was the first time I’d used Jane Clayton. Have been really pleased with the service. I emailed a couple of questions they were very helpful and answered very promptly. The fabric was not in stock but they kept me informed when it would be available and it arrived as soon as it came into stock. Great prices and service. Will definitely be using again.”

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Posted 10 months ago

“Lovely quality material, prompt and efficient service”

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Posted 10 months ago

“Fabulous servixe, great choice of products at competitive prices. Prompt delivery and beautifully presented.”

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Posted 10 months ago

“I purchased a sample of wall paper. The quality is very good and I now plan to by the paper for my room. I was a little disappointed in the size of the sample I would have prefered it yo be a little larger.”

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Posted 10 months ago

“Ordered and arrived easily and quickly. Well packaged.”

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Posted 10 months ago

“Easy to order and quick shipment. Beautiful product and easy to navigate site. Thank you!”

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Posted 10 months ago

“Amazing got my wallpaper for my lounge last year and service was absolutely fantastic.”

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Posted 10 months ago

“Really good service and love the product”

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Posted 10 months ago

“Beautifully packaged samples as requested .. would happily order again”

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Posted 10 months ago

“Good service.”

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Posted 10 months ago

Jane Clayton is rated 4.8 based on 10,616 reviews