Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,170 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 2nd October 2026

478

Anonymous

Anonymous // 01/01/2019

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“Prompt and polite providing an excellent service.”

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Posted 8 months ago

“Fabulous service, 3 samples arrived quickly. Ordered my favourite for the next decorating project. Thank you”

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Posted 8 months ago

“I've purchased from this company multiple times. Always consistently good service. Fast delivery, quality papers, and easy ordering process, all at competitive prices.”

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Posted 8 months ago

“I ordered and paid for three rug samples. UPS couldn’t find my address so I had to redirect delivery to the nearest eligible shop and make a trip to collect. Of the three samples I received, there was one that I actually ordered and two that I didn’t. Reporting this to JC led to a requirement to provide photographic evidence before it could be addressed. All in all, quite a lot more effort than it was worth.”

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Posted 8 months ago

“Wallpaper arrived as described when forecast. Price competitive.”

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Posted 8 months ago

“Super easy to order and delivered on time. Wallpaper looks lovely”

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Posted 8 months ago

“I am so pleased I found this company. The selection of Papes is excellent and i received the samples very quickly. I will definately be ordering my wallpapers from them now.”

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Posted 8 months ago

“Excellent size samples, nicely presented and quickly sent. Will be ordering wallpaper when we have worked out what we need.”

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Posted 8 months ago

“The service and quality of the products were very good , will certainly be using them again.”

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Posted 8 months ago

“Stunning wallpaper arrived but I had ordered too much. Very helpful support with return and prompt reply and refund. I highly recommend!”

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Posted 8 months ago

“WOW!! I had to wait a while for my cushions but boy it was worth it. The quality is superb.”

Jane Clayton 5 star review on 16th January 2026

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Posted 8 months ago

“Ordered a sample of fabric and one of wallpaper paid for next day delivery. It didn’t come the next day !!”

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Posted 8 months ago

“Great company to deal with; orders are easy to place, and delivery is speedy. Have ordered numerous free samples before the final choice, which are also handy!”

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Posted 8 months ago

“Love this wallpaper! Great quality. Had to buy it again after moving to a new house”

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Posted 8 months ago

“I ordered a roll of wallpaper and then my husband was made redundant and the wallpaper was an expense we didn't need. I contacted Jayne Clayton co, explained our predicament and they quickly and kindly cancelled my order and gave me a full refund. Wow, I'm seriously 8mpressed with this company”

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Posted 8 months ago

“Ordered five samples which were despatched free of charge and quickly. Thank you.”

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Posted 8 months ago

“I recently ordered some wallpaper samples, they were despatched really quickly to me, so I'm very impressed with their customer service”

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Posted 8 months ago

“Good to deal with. Huge choices of wall paper. Delivery prompt. Will use again and fully recommend.”

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Posted 8 months ago

“This company consistently performs a five star service. To date I have been requesting samples for my new house but I have purchased from them in the past. They always provide good value on fabrics and are incredibly helpful. A shining light in a sometimes miserable fabric retail universe!!”

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Posted 8 months ago

“I bought carpet 160x230 ehich I received all good and in timely manner. Issue is that carpet is actually 160x330cm even though it is written on the label 160x230cm. I have sent complaint email to the company which nobody even replied to like they don’t care. I told thrm I’m extremly dissatisfied with the purchase and will not be buying any carpets from them because of this. Additionally print is distorted because somebody made a mistake in the production obviously.”

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Posted 9 months ago

Jane Clayton is rated 4.8 based on 11,170 reviews