Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,613 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

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“All came as ordered quickly and in perfect condition.”

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Posted 9 months ago

“Love the wallpaper! Great quality and grea customer service!”

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Posted 9 months ago

“I received my Kinabalu wallpaper for my hall within a few days and well packaged. My decorator has used it to decorate the hall, stairs and landing and said that it was excellent quality, hung well and was easy to work with. I have a large hall area and a long drop from the first floor ceiling into the hall and this paper looks absolutely stunning. Even my decorator was impressed and that takes some doing! The elephant pattern is a large one and I suspect it may look too much in a small room but I am thrilled with the results and couldn't be happier. Not a cheap paper but absolutely worth the cost. I over ordered so have four unused rolls to return. I hope this site refunds without quibble on these untouched, unwrapped rolls.”

Jane Clayton 5 star review on 4th May 2025

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Posted 9 months ago

“Website easy to navigate, products good, easy to find what I wanted.”

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Posted 9 months ago

“I ordered a sample of a Coles wallpaper on behalf of someone else and very imprressed with the sample presentaion. The wallpaper is perfect for the job in hand & the indication two sets will be ordered very soon, while the current price is making it affordable.”

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Posted 9 months ago

“Fab range of fabrics! Brilliant speedy service, samples arrived as stated for free and my order was despatched within a week!”

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Posted 9 months ago

“Excellent service and Quality”

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Posted 9 months ago

“Prompt delivery”

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Posted 9 months ago

“Absolutely love my new wallpaper and it arrived so quickly.”

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Posted 9 months ago

“Gorgeous paper and easy to apply by pasting the wall”

Jane Clayton 5 star review on 30th April 2025

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Posted 9 months ago

“Good products, very efficient prompt delivery and easy to navigate site. Asked for vat invoice and received very quickly - good job all round!”

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Posted 9 months ago

“will always deal with such excellent service - ups delivery excellent too”

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Posted 9 months ago

“Thank yiu dur samples I'm in the process of decorating and deciding on colour. I'll be in touch if I come to order.”

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Posted 9 months ago

“The blind looks beautiful but unfortunately not to my specifications! To be fair they are now rectifying but this has created unecessary delay and hassle. Not sure I will use the blind making service again, but good for fabric”

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Posted 9 months ago

Hi there Lisa, Thank you for taking the time to leave us a review, and I'm sorry to hear that your experience fell short of our usual high standards this time. Please be assured that we have logged your feedback internally and will be working with our workroom to prevent such issues from happening in future. Best wishes, Jane Clayton & Company

Posted 9 months ago

“Excellent service - very quick delivery at a competitive price.”

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Posted 9 months ago

“Jane Clayton is the only place to go to for fabrics. They have never failed to deliver on choice, quality and price. Dispatch is speedy and reliable. Thank you”

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Posted 9 months ago

“Excellent Service”

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Posted 9 months ago

“Excellent service , kept advised at all times. Rapid delivery as well !”

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Posted 9 months ago

“Delighted with purchase and excellent service.”

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Posted 9 months ago

“Wonderful fabric & really gorgeous service - superfast shipment & delivery to Germany with all import tax and customs regulations already completed, a pleasure to buy from! 5 stars*****! I am really happy that I have found the Jane Clayton website and can buy English fabrics despite the Brexit! THANK YOU!!! 🌻🌹🌸🌷🌻”

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Posted 9 months ago

Jane Clayton is rated 4.8 based on 10,613 reviews