Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,883 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Excellent products and service. Timely delivery and a worthwhile saving on price. My failing is that I failed to realise the Zoffany wallpaper edge needs trimming.”

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Posted 8 months ago

“Excellent quality samples delivered in good time.”

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Posted 8 months ago

“Awesome fast service and quality samples.”

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Posted 8 months ago

“Sizes not consistent, or the size ordered, patterns not matched, unusable curtains delivered with no conceivable way of fitting as advertised. To be fair the fabric is the best apect of the part order that was usable although not the correct size. The other part of the order has to be returned, and so far she is being difficult about it, failing to respond.”

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Posted 8 months ago

Good morning, Thank you for taking the time to leave us a review, and we are sincerely sorry for the difficulties experienced with this order. I am pleased to see that we have since been in touch to fully resolve your enquiry. Please accept our further apologies for the difficulty in getting to this stage, which I can assure you has been reviewed internally by our management team. We will ensure this experience is taken on board in order to prevent such issues from reoccurring in future. We would relish the opportunity to restore your faith in our organisation, so please do reach out to our customer service team via theteam@janeclayton.co.uk if there's anything we can assist with in future. Best wishes, Jane Clayton & Company

Posted 8 months ago

“A perfectly made pair of large curtains with interlining. The only improvement would be better communication with customer informing of expected delivery day with the option to delay, if appropriate. Many people will likely be away on holidays, possibly away for a week or two.”

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Posted 8 months ago

“Arrived promptly .. packed perfectly and high quality wallpaper”

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Posted 8 months ago

“Great quality product and delivered in good time”

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Posted 8 months ago

“Great communication and fantastic product!”

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Posted 8 months ago

“The only disadvantage for me, was the split of my order and the two separate deliveries, plus an extra mail delivery for the samples. Otherwise, satisfied.”

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Posted 8 months ago

“Lovely samples which were delivered promptly”

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Posted 8 months ago

“I placed an order for 2 pairs of curtains and one roman blind to be made by Jane Clayton. They have been beautifully made. I am absolutely delighted with them. I truly would not use anyone else. The website is easy to use, and if you have any questions, you can email customer service and they will assist you. 5 Stars Jane Clayton.”

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Posted 8 months ago

“Easy transaction!”

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Posted 8 months ago

“Had a good choice or various brands and price points, they just let themselves down on sending a sample I didn't order and missed the one which was my favourite choice on-line. However, their samples did arrive far earlier than their competitors.”

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Posted 8 months ago

“Samples arrived promptly, now need to decide as both beautiful”

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Posted 8 months ago

“My wallpaper arrived very quickly, excellent service.”

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Posted 8 months ago

“Samples received quickly and fabric chosen arrived the next day Excellent service, great range of fabrics”

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Posted 8 months ago

“VERY PROMPT SERVICE. WILL DEFINITELY USE AGAIN.”

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Posted 8 months ago

“The best service! Very professional and quick delivery.”

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Posted 8 months ago

“Very efficient, samples arrived quickly.”

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Posted 8 months ago

“Fabric samples arrived quickly and were a good size. Quality was very good too. Only downside is my PC must be set differently as some colours weren't as they looked on-screen. Otherwise, excellent!”

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Posted 8 months ago

Jane Clayton is rated 4.8 based on 10,883 reviews