Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,614 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product best price for this paper. Very happy”

Helpful Report

Posted 10 months ago

“Loved dealing with JC& Co. Forever helpful when I phoned for help and delivery very speedy. Needless to say quality of their wallpaper is next to none with a very extensive choice.”

Helpful Report

Posted 10 months ago

“Really lovely samples and very quick delivery.”

Helpful Report

Posted 10 months ago

“Excellent blinds, material & print is lovely. The blind is well made & the mechanism is very strong. Really pleased with our new blinds, so pleased that we are ordering another blind.”

Helpful Report

Posted 10 months ago

“Items delivered within 2 days of order”

Helpful Report

Posted 10 months ago

“Excellent service from a very friendly company first class would recommend this company to anyone thank you”

Helpful Report

Posted 10 months ago

“We are very pleased with the wallpaper we ordered and the quick delivery, thanks”

Helpful Report

Posted 10 months ago

“Thank you for sending wp samples. However they could be bigger ? Or send 2 pcs … especially as we have to PAY for them !”

Helpful Report

Posted 10 months ago

“All the samples are in good quality.”

Helpful Report

Posted 10 months ago

“i have been sent the wrong wallpaper over a week ago and still not got the replacement !!! i am now paying a decorator a day rate as he was booked in for the job very dissapointed considerinbg ive spent over £800 on wallpaper !!!”

Helpful Report

Posted 10 months ago

“Beautiful Miami Strip Strawberry Thief fabric. Perfect update for a loved vintage chair. Efficient service from Jane Clayton.”

Helpful Report

Posted 10 months ago

“What a great company to deal with, I needed wallpaper at short notice and they delivered. Charming and helpful humans at the end of the phone, real customer service. Jane Clayton & Co will be my go to for wallpaper in future.”

Helpful Report

Posted 10 months ago

“Excellent communication. Good quality product at reasonable price. What more could I ask?”

Helpful Report

Posted 10 months ago

“I am extremely satisfied with the product and the level of customer service provided was excellent. I couldn't be happier with my purchase.”

Helpful Report

Posted 10 months ago

“Excellent delivery service and good price!!!”

Helpful Report

Posted 10 months ago

“If I ever need wallpaper or fabrics I always look up all the alternatives on Jane Clayton. The filters are brilliant and they always have a picture to show it ‘in situ’. They offfer the service of sending up to five samples, quickly, at no cost. Also, There’s a ‘real’ person who answers the phone in fact The company is perfect!”

Helpful Report

Posted 10 months ago

“We are very pleased with the purple velvet which we are using to recover a Queen Ann chair”

Helpful Report

Posted 10 months ago

“thanks for handling the customs etc. This was a little stress when I ordered from the UK! Delivery by UPS was a week late, but glad it made it...”

Helpful Report

Posted 10 months ago

“Beautiful headboards, curtains and blinds delivered on time with great quality. I'm thrilled at the results. The fabric was slightly delayed (not their fault) and I was kept abreast of revised timings to manage my expectations appropriately. Highly professional.”

Helpful Report

Posted 10 months ago

“Extremely efficient and friendly customer service! My order was to be shipped abroad - which was absolutely hassle free and I will certainly order from you again!”

Helpful Report

Posted 10 months ago

Jane Clayton is rated 4.8 based on 10,614 reviews