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Jane Clayton Reviews

4.8 Rating 11,170 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 11,170 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Robert H
Verified Buyer
“I have made several purchases of fabris from Jane Clayton and always found the products and service to be excellent.”
Helpful Report
Posted 10 months ago
Margaret M
Verified Buyer
“Quality service ordered friday arrived Monday want expecting so quick .. Thanks”
Helpful Report
Posted 10 months ago
Alexi F
Verified Buyer
“Sadly samples of larger designs don’t show all the colours, I tried ordering five of same colourway x design but wasn’t allowed”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“I had some amazing samples of wallpaper. They came so quickly. Thank you.”
Helpful Report
Posted 10 months ago
Lesley W
Verified Buyer
“Very prompt delivery. Couldn't be happier with the service.”
Helpful Report
Posted 10 months ago
David S
Verified Buyer
“Impressive delivery speed and price”
Helpful Report
Posted 10 months ago
Dawn M
Verified Buyer
“Beautifully made curtains - excellent value. Thank you”
Helpful Report
Posted 10 months ago
Helen M
Verified Buyer
“Beautiful wallpaper. Prompt response to query.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Bought William Morris & Co wallpaper at a good price - less than direct. The order process was easy online and the delivery was very quick and efficient. Also rang their customer services department before buying with queries which were all answered clearly, efficiently and in a friendly manner.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“I purchased wallpaper for my baby’s nursery from Jane Clayton, along with 5kg of adhesive. Unfortunately, although the customer service was truly exceptional (special thanks to Rosie), the fact that I had to use it so much says everything about the overall experience. The adhesive arrived completely broken, open, and leaking everywhere. They sent a replacement, and while it wasn’t as bad, it still arrived damaged and unusable. In the end they refunded me, because I decided to purchase somewehere else as they were clearly not ready to sell/send this item. The wallpaper was meant to arrive within 10 working days and never did. I had to contact customer service again for an update, and only then was it resent via express delivery. So although everything was eventually sorted and customer service was lovely throughout, I can’t say the company feels reliable.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Very pleased with quality of the product. A great price and speedy delivery”
Helpful Report
Posted 10 months ago
Nicole B
Verified Buyer
“Beautiful fabric, easy to order, delivered very quickly, great service”
Helpful Report
Posted 10 months ago
Andrea B
Verified Buyer
“2nd lot of fabric I've had. Both times great on price, fantastic on delivery times. Really happy.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“very helpful sending the samples that i need i hope to purchase my curtains when we move in the new year Thank you”
Helpful Report
Posted 10 months ago
June D
Verified Buyer
“Ordered an asiatic rug, the price was very competitive. It arrived promptly, service was great. Quality of rug is excellent, I’m really pleased with it and would definitely recommend”
Helpful Report
Posted 10 months ago
Roberta B
Verified Buyer
“Order arrived quickly, and was as expected.”
Helpful Report
Posted 10 months ago
Susan A
Verified Buyer
“Can't understand how a garden centre didn't no that a remote need for candle for outside.found you so purchased it ? ?thanks.”
Helpful Report
Posted 10 months ago
Fiona J
Verified Buyer
“speedy dispatch - thankyou”
Helpful Report
Posted 10 months ago
Gabriela A
Verified Buyer
“Very easy, fast, and professional service. The materials I chose are high-quality and reasonably priced. I'm very happy I found a company where I can choose from a wide range of products and save time. I highly recommend it Gabriela Aleksandrowicz”
Helpful Report
Posted 10 months ago
Patricia L
Verified Buyer
“My order of material was delayed but I was kept up to date and offered options. It has now been delivered and I am delighted.”
Helpful Report
Posted 10 months ago
Jane Clayton is rated 4.8 based on 11,170 reviews
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