Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,775 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the fabric”

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Posted 5 years ago

“Happy with service.”

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Posted 5 years ago

“A very professional and pleasant company. Orders are processed promptly and delivered as soon as possible. Customer service is excellent, queries are answered immediately and without fuss.”

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Posted 5 years ago

“Great value on designer fabrics and a very quick delivery. Thank you Jane Clayton Interiors.”

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Posted 5 years ago

“Great quality paper, and easy to apply. Looks really effective in the room.”

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Posted 5 years ago

“Ordered a few samples of wallpaper, they were delivered promptly....”

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Posted 5 years ago

“Took a while to get hold of them via phone and email due to Covid but once I spoke to someone very helpful, my issue was resolved and my wallpaper was sent out the next day”

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Posted 5 years ago

“Amazing wallpaper, expensive, but it was easy to put up in comparison with other papers. Good, efficient service.”

Jane Clayton 5 star review on 1st March 2021

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Posted 5 years ago

“Gorgeous wallpaper! I ordered it for my previous home and you are the only current stockist I could find. My only issue was the delivery- the driver put the package in a plastic bag under my oil tank (damp trench). There was no note so it was pure luck that I saw the end of the bag when putting my bins out!”

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Posted 5 years ago

“Supper job , ordered and arrived nicely packed - for a "hand made" wallpaper timings were faster than advertised.”

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Posted 5 years ago

“Ordered Today Interiors wallpaper, arrived swiftly and well packaged. So very pleased. However it was left in our porch without leaving a calling card.”

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Posted 5 years ago

“After ordering a mega amount of samples we placed our order - it arrived the next day - brilliant service !”

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Posted 5 years ago

“Excellent website, best brands & fast delivery.”

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Posted 5 years ago

“My parcel hasn't arrived and nobody is responding to my queries or answering the phone. This is very frustrating.”

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Posted 5 years ago

Thank you for your feedback Handan, I can see our customer service team are looking into this as a matter of urgency. We will hope to resolve this issue shortly!

Posted 5 years ago

“We ordered and paid for several textile samples, some of which never arrived even after we chased Jane Clayton to send them. Hopeless waste of time and money”

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Posted 5 years ago

“Always incredibly helpful and knowledgable”

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Posted 5 years ago

“Always a delight to receive Jane Claytom samples and fabrics. A wide range of fabrics and price ranges to choose from. Speedy delivery and well packaged.”

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Posted 5 years ago

“Still haven't received my order after paying £6.95 delivery, customer service was terrible”

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Posted 5 years ago

Thank you for taking the time to leave us your feedback Lucy, we are very sorry to hear this. Our customer service team will be in touch to help.

Posted 5 years ago

“Amazing service I had lots of cushions made in the fabrics I loved such a quick and easy and reasonable service !! Fabulous company !”

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Posted 5 years ago

“Excellent service and great prices and quality fabric ,”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,775 reviews