Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,228 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered wallpaper samples, which arrived quickly. Then ordered my choice of wallpaper, this came well packaged and within a couple of days. Love my wallpaper, will definitely order again from this Company”

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Posted 5 years ago

Thank you for your review Katherine! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“We are very pleased with the cushions. Thank you very much.”

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Posted 5 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure cushions! ! We look forward to hearing from you again.

Posted 5 years ago

“We needed to match a material used for sofas and easily found exactly what we needed at a very reasonable price . Would highly recommend to anyone .”

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Posted 5 years ago

It's great to hear that we were able to offer a competitive price and appreciate the recommendation. Thank you for your review Jimmy!

Posted 5 years ago

“Great service from a most helpful team and a lovely wide range of stock, thank you.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“I love my wallpaper fabulous quality”

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Posted 5 years ago

Many thanks for your kind review Janet!

Posted 5 years ago

“Received wallpaper within the time promised and very appreciative!”

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Posted 5 years ago

Thank you for your review Barbara! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Absolutely love the wallpaper. It’s far brighter in real life and really suits our copper fittings”

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Posted 5 years ago

Thank you for your review Penelope! We are pleased to hear that you are happy with your wallpaper and look forward to hearing from you again soon.

Posted 5 years ago

“Excellent service and great choice of products. Highly recommended.”

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Posted 5 years ago

Thank you for your kind review Denise! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Excellent quality of service Very helpful and efficient staff Wallpaper delivered within 2 days of order. Definitely recommend”

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Posted 5 years ago

Thank you for your review Graham! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Excellent service. The wallpaper was exactly as ordered and very well packaged.”

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Posted 5 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“Jane Clayton is a fantastic company - great range of wallpapers and very efficient.”

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Posted 5 years ago

Thank you for your review Briony! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Very pleased with the service. Samples came promptly and the subsequent delivery of wallpaper rolls were dispatched efficiently within 2 days of ordering.”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Super quick despatch”

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Posted 5 years ago

It's great to hear that we were able to offer a speedy service. Thank you for your review!

Posted 5 years ago

“Excellent product and service! Looking forward to my next purchase.”

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Posted 5 years ago

It is great to hear that you are happy with your order. Thank you for your kind review Nicki, we look forward to hearing from you in the near future!

Posted 5 years ago

“Always kept up to date with my purchase. Delivered on time. Will definitely be using again.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your experience and look forward to hearing from you again soon.

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Thank you for your review Patricia! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Arrived VERY promptly. Thank you. And product works well. Very pleased.”

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Posted 5 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“We have purchased two cushions from Jane Clayton on two separate occasions. The first purchase was fine but the second did not go so well. There was confusion and poor communication within the company on whether the fabric was in stock and the delivery date. The cushion did arrive earlier than originally expected, which was good, but it had a clear ballpoint pen mark on it, about 3 cm long, representing a significant failure of quality control. The item was returned and a replacement arrived reasonably quickly but it was noticeable that the company did not appear especially concerned with the problem. They offer a good service but on this occasion their customer service left a lot to be desired.”

Helpful Report

Posted 5 years ago

Thank you very much for your feedback, we are very sorry to hear of the problems you experienced with your second order with us. It is certainly not up to our usual high standards of customer service and a member of the team will be in touch.

Posted 5 years ago

“Ordered samples, delivered within a few days, ordered wallpaper received within a few days. Unfortunately had to return the wallpaper to order a different colour, refunded no problem. Great service from start to finish. Would highly recommend them.”

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Posted 5 years ago

Thank you for your review Michael! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“A reliable service. Great choice of good-quality fabrics. Speedy delivery and good communication.”

Helpful Report

Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,228 reviews