Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,988 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,988 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with my lounge curtains, roman blind and scatter cushions in Takara fabric. There were a few problems with the blind but from a customer service point of view the problems were dealt with efficiently and effectively. The material and colour is beautiful and they look stunning in-situ. Would highly recommend the services of Jane Clayton to friends and family.”

Jane Clayton 5 star review on 24th March 2021

Helpful Report

Posted 5 years ago

Thank you for your lovely review Karen! We are so pleased to hear that you are happy with your made to measure curtains and cushions. We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Excellent customer service and quality goods, delivery was extremely prompt.would definitely use this company again.”

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Posted 5 years ago

It's great to hear that we were able to offer a good customer experience and speedy service. Thank you for your review Jaqueline!

Posted 5 years ago

“Very good service. Good quality”

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Posted 5 years ago

Thank you for your kind review Janice! We are pleased to hear you are happy with your order and that we are able to provide a great service! We hope to hear from you again soon.

Posted 5 years ago

“Excellent service. Contacted quickly to confirm a few details about the order and received fabric within a few days. Very happy and would use again.”

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Posted 5 years ago

Thank you for your review Sophie! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Excellent service and very helpful on the phone”

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Posted 5 years ago

Thank you for your lovely review Kate! We are pleased to hear you are happy with our customer service. We hope to hear from you again soon!

Posted 5 years ago

“Excellent service plus 10% of first order Win win”

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Posted 5 years ago

Thank you for your kind review Paula. We are so pleased to hear that you were happy with the service provided and hope to hear from you again in the future!

Posted 5 years ago

“The order came very quickly”

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Posted 5 years ago

Thank you for your review Saheli! We are pleased to be able to offer such a speedy service!

Posted 5 years ago

“Your website is clear and user friendly. Very pleased with fabric and prompt delivery. My only negative is that via the telephone I was told the fabric was out of stock, which was incorrect, so I am pleased I ignored this and ordered online. Thanks”

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Posted 5 years ago

Thankyou for your review Minnie! We are sorry to hear that there was some miscommunication regarding your fabric. We hope you are pleased with your order and hope to hear from you again soon!

Posted 5 years ago

“Very professional and helpful. Swift responses to questions and excellent service. Thank you!”

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Posted 5 years ago

Thank you for your kind review Caroline! We are pleased to hear we are able to provide a good service. We hope to hear from you again soon.

Posted 5 years ago

“Sadly Jane Clayton cannot not be relied upon if you are a professional - they three times sent me the non fire rated material I ordered - with the last being FR but completely unusable as it was heavily marked from being on the roll. Their customer services take days to respond / action and when promising next day delivery you can expect 10 day service. If you have deadlines I would not recommend.”

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Posted 5 years ago

Thank you for your feedback Nicola, we are very sorry to hear that you had such trouble ordering an FR fabric and a member of the team will be in touch to help rectify this situation.

Posted 5 years ago

“I was very happy with the service I received. I had a tricky challenge for Jane in sourcing some discontinued fabric. She rose to the challenge and found it for me where so many others had failed, even though it was not a large amount and there was not a lot in it for her. I would use her again for sure.”

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Posted 5 years ago

Thank you for your kind review Sue. We are so pleased to hear you enjoyed your experience with us and look forward to hearing from you again soon!

Posted 5 years ago

“Very happy with the service I received. Love the curtains!”

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Posted 5 years ago

Thank you for your review Ian! We are happy to hear you are pleased with your made to measure item and the service you received. We look forward to hearing from you again soon!

Posted 5 years ago

“Curtains are beautifully made and look great in the room.”

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Posted 5 years ago

Thank you for your kind review. We are so pleased to hear that you are happy with your made to measure order. We hope to hear from you again soon!

Posted 5 years ago

“Lovely quality products at a competitive price. Prompt customer service.”

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Posted 5 years ago

It's great to hear that we were able to offer good quality products and speedy service. Thank you for your review!

Posted 5 years ago

“The Missprint papers are such super designs and Jayne Clayton stocks a whole range. Easy to order and fast delivery. Brilliant!”

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Posted 5 years ago

Thank you for your review Jean! We are happy to hear that you are pleased with your order!

Posted 5 years ago

“Great communication and order was exactly as I wanted . Would recommend”

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Posted 5 years ago

Thank you for your review Mark! We are pleased to hear you are happy with your order and hope to hear from you again soon.

Posted 5 years ago

“Excellent service and excellent quality curtains. Lots of fabric choice on the website and the calculator for working out curtain size and cost is invaluable. Have used Jane Clayton in the past and will continue to do so.”

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Posted 5 years ago

Thank you for your kind review Irene! We are so pleased to hear you enjoy shopping with us. We look forward to hearing from you again soon.

Posted 5 years ago

“Quick, speedy delivery of both sample and then full item.”

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Posted 5 years ago

Thank you for your kind review Alexandra. We are happy to hear we provided a speedy delivery service!

Posted 5 years ago

“Super fast delivery, perfectly packaged. Would highly recommend”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Wendy!

Posted 5 years ago

“Great service, although I used the wallpaper calculator which was rather over generous and I have a lot left over!”

Jane Clayton 5 star review on 23rd March 2021

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Posted 5 years ago

Thank you for your review Jane! We think your wall looks great and would love to hear from you again soon!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,988 reviews