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Jane Clayton Reviews

4.8 Rating 11,200 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 11,200 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

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Louise C
Verified Buyer
“Wonderfully professional company to deal with. The team at Jane Clayton went out of their way to help me piece-match fabric on a previous order from John Lewis, which they did with ease. Nothing was too much trouble for the team. Highly sophisticated business. Highly recommended to anyone in need of a professional interior design specialist or contractor.”
Helpful Report
Posted 1 year ago
Jill C
Verified Buyer
“I recently ordered wallpaper and was very happy with the help given over the phone regarding delivery dates. I received regular updates of the delivery. I was very happy with the sevice provided. Thank you. .”
Helpful Report
Posted 1 year ago
Jackie M
Verified Buyer
“Although my order was late in arriving , I was kept informed of timescale and expected arrival”
Helpful Report
Posted 1 year ago
David O
Verified Buyer
“Excellent service, prompt delivery. Disappointed to see that you had a sale just a few days after placing my order which could have saved me a rolls worth of paper.”
Helpful Report
Posted 1 year ago
Ann C
Verified Buyer
“Rang and spoke to a lovely girl who was very helpful. Would certainly use again.”
Helpful Report
Posted 1 year ago
MASSIMO L
Verified Buyer
“Excellent communication and support.”
Helpful Report
Posted 1 year ago
C S
Verified Buyer
“Great product delivered very quickly 😀”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great individual items. Seamless sale online, delivery etc”
Helpful Report
Posted 1 year ago
Michael S
Verified Buyer
“Ordered a sample and then ultimately rolls of Morris's wallpaper. Good price good service and delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy ordering and quick dispatch of samples.”
Helpful Report
Posted 1 year ago
Imogen R
Verified Buyer
“The order did not come within the time frame advertised and when I tried to contact the company ,they put the phone down and haven't responded to my email. Poor service.”
Helpful Report
Posted 1 year ago
Sam B
Verified Buyer
“Great Web site, easy to navigate, easy to order and super fast delivery topped off with an unbeatable price, what's not to like!”
Helpful Report
Posted 1 year ago
Heidi T
Verified Buyer
“Curtains look great, and fabric lovely, good value and as ever quick service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Disappointed that messages sent after receiving a sample, for advice and help went read but totally ignored”
Helpful Report
Posted 1 year ago
FMHM D
Verified Buyer
“Sample far too small”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very happy with fabric. Delivery was extremely quick and my order was well packed.”
Helpful Report
Posted 1 year ago
Katharine B
Verified Buyer
“I ordered samples of fabric, then the fabric of choice from Jane Clayton. Both the sample and the roll of upholstery fabric were well packaged and delivered promptly. Good value for money, and excellent customer service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I thought that the website was easy to use, and I appreciated the ability to order a sample of wallpaper however, given that the wallpaper I chose had many colors, I would have hoped that this swatch included some of those colors and not just the area that had cream and gold. I understand that one can’t predict what segment of a pattern one will get but in a geometric pattern with some unusual colors, I would think common sense would have dictated the choice of the sample to send. I’m not willing to try to get another one (even at only $10) because I may get the exact same rather boring part of the color palette.”
Helpful Report
Posted 1 year ago
Véronique D
Verified Buyer
“Bonjour, Je ne peux donner un avis sur les produits commandés puisque je ne les ai pas reçus et échange plusieurs mails par jour avec UPS qui se moque de moi. UPS m'avait informé que la livraison interviendrait le 15 octobre. Puis hier, j'ai été informée que la livraison aurait lieu entre 10h30 et 12h30. Je viens recevoir un mail me disant que la livraison est retardée. Mon nom a été modifié pour une raison que j'ignore (je vous transfère les mails d'UPS) et je vous demande d'intervenir en URGENCE auprès d'UPS pour que la livraison soit effectuée demain à Véronique DE LA HOUGUE Interphone : HOUGUE adresse : 2 rue du COLOMBIER - 4ème étage - 45000 ORLEANS. Merci pour votre intervention.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Brilliant, quick service.”
Helpful Report
Posted 2 years ago
Jane Clayton is rated 4.8 based on 11,200 reviews
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