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Jane Clayton Reviews

4.8 Rating 10,641 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,641 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Shelley B
Verified Buyer
“Tried to call several times to speak to customer service to place order by telephone kept waiting but no response.Left message requesting call back but no response.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely curtains, beautifully made and finished. Very pleased with them. The site could highlight the hand sewn hems and linings .”
Jane Clayton 5 star review on 13th February 2023 Jane Clayton 5 star review on 13th February 2023
Helpful Report
Posted 3 years ago
Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 2 years ago
Anonymous
Verified Buyer
“Arrived promptly. Exactly as described.”
Helpful Report
Posted 3 years ago
Many thanks for your kind review!
Posted 2 years ago
Chris C
Verified Buyer
“Very happy with my choice,Harlequin Makalu Moonlight wallpaper. Very good quality and easy to paper...”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely print, just what I was looking for. Sent quickly.”
Helpful Report
Posted 3 years ago
Andrew C
Verified Buyer
“Lovely wallpaper and reasonably cheap ( compared to many). Impressed.”
Helpful Report
Posted 3 years ago
Ryan L
Verified Buyer
“Speedy delivery and well packaged, however, don't trust the online wallpaper calculator, it is far from accurate, I overestimated the size of my wall, it said I needed 2 rolls, and I was short of a small section, so just be aware of this”
Helpful Report
Posted 3 years ago
Charlotte H
Verified Buyer
“Lovely wallpaper for our baby’s nursery.”
Helpful Report
Posted 3 years ago
Many thanks for your kind review Charlotte!
Posted 2 years ago
Suzan B
Verified Buyer
“I was struggling to lay through the website and the webchat were so very helpful. They helped me place my order. Sent a link for payment and I had my beautiful wallpaper within days. Such helpful and efficient service. I’d most certainly recommend this site with confidence. They made the whole experience stress free.”
Helpful Report
Posted 3 years ago
Jane W
Verified Buyer
“I ordered a metre of material to cover 2 dining chairs. The quality and design are superb. The material arrived within a week of my ordering on line. I would highly recommend Jane Clayton. I will beusing them again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Huge range of home furnishings to choose from. Excellent support regarding product queries. Delivery of purchases extremely prompt.”
Helpful Report
Posted 3 years ago
Susan
Verified Reviewer
“Fantastic company. Delivery so quick, next day or 2 days. And very helpful on phone and via email even when very busy. Ordered Scroll Wallpaper by Morris & Co in light brick/buff as had this in a different colour in previous house. So delighted. Have papered whole room and really happy with result as we do love wallpaper.”
Helpful Report
Posted 3 years ago
Barbara D
Verified Buyer
“Ordered 2 items but they didn't arrive so rang. Melanie got in touch with the supplier & delivery company couldn't trace parcel. She sent her items again the same day & they arrived the next day.”
Helpful Report
Posted 3 years ago
DJJ S
Verified Buyer
“Great company, always happy to help out no matter the size of the order. Genuinely interested in a customer’s projects!”
Helpful Report
Posted 3 years ago
Tom R
Verified Buyer
“Excellent service, great to be able to simply and easily order bespoke cushions from such a huge range of fabrics, and they turn up in the post a short while later.”
Helpful Report
Posted 3 years ago
Janine E
Verified Buyer
“First class, responsive and professional”
Helpful Report
Posted 3 years ago
Michelle S
Verified Buyer
“The company kept us fully informed of our delivery dates and it arrived in excellent condition. Very pleased.”
Helpful Report
Posted 3 years ago
Lucy B
Verified Buyer
“Appalling customer service. It has taken weeks to address a small issue - and it’s still not even sorted yet. Everyone we have spoken to has been incredibly unhelpful and evasive. Our blinds (that aren’t broken) are lovely, but I really wish we had gone somewhere else with how much stress and frustration this has caused.”
Helpful Report
Posted 3 years ago
Ben H
Verified Buyer
“Great range of products at competitive prices. The quality of customer service and speed of delivery makes the difference. Strongly recommend.”
Helpful Report
Posted 3 years ago
36 M
Verified Buyer
“Excellent assistance and service”
Helpful Report
Posted 3 years ago
Jane Clayton is rated 4.8 based on 10,641 reviews
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