Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,885 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“Beautiful quality wall paper”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“I can thoroughly recommend Jane Clayton & Co, their web site is very easy to use, communication by email was excellent keeping me informed, and there was no difficulty sending fabric to me in France, nor any import duty to pay. Fabric samples were sent promptly, and I am thrilled with the fabric. I consider that my five star rating is thoroughly deserved.”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

“Fab price good customer service fast delivery”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“On this occasion a long delay getting the wallpaper. Admittedly ordered just after Christmas but had to chase order. Great response from office staff but still took 10 working days, 14 in total.”

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Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Beautiful wallpaper very pleased with the product”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“found on line all I want - been used twice before - great n I did shop around!!! best value n have what I want - - tip top 👌”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Apart from the rug arriving a week late (which was the supplier's responsibility, not yours), the service you provided was very good.”

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Posted 2 years ago

Thank you for your kind review …..! We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Great - got in touch to let me know of a few days delay for delivery - package arrived soon afterwards”

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Posted 2 years ago

Many thanks for your kind review ….!

Posted 2 years ago

“My custom made throw pillows with two different Thibaut fabrics and piping are perfect and add a nice touch to my sitting room.”

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Posted 2 years ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 2 years ago

“The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again.”

Jane Clayton 5 star review on 22nd December 2023

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Posted 2 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 2 years ago

“Dear Sirs, so far I didn’t receceive my order!”

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Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear of the problems with the delivery of your order. I understand this is in currently in hand with my colleague, we can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Ordered wallpaper. Service was very good.”

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Posted 2 years ago

“Excellent service and package swiftly delivered.”

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Posted 2 years ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 2 years ago

“Order wasn’t executed as planned and delivery was very late. Poor customer service and quality.”

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Posted 2 years ago

“A very good service”

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Posted 2 years ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 2 years ago

“My order was dealt with efficiently and speedily and my queries answered with politeness and knowledge.”

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Posted 2 years ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again in the future.

Posted 2 years ago

“Really pleased with my lounge curtains. Beautifully made.”

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Posted 2 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 2 years ago

“Beautiful wallpaper !”

Jane Clayton 5 star review on 21st December 2023

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your review, we look forward to hearing from you in the future!

Posted 2 years ago

“I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done.”

Jane Clayton 5 star review on 15th December 2023

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“The service your company provided was excellent. The wallpaper provided arrived safely at my home. It was intact and I damaged. I am impressed.”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear you are happy with your order and that we were able to offer an excellent service! We look forward to hearing from you again in the future.

Posted 2 years ago

Jane Clayton is rated 4.8 based on 10,885 reviews