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Jane Clayton Reviews

4.8 Rating 10,641 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,641 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Patricia K
Verified Buyer
“Excellent service and very good value. Even though the wallpaper was out of stock with a 5 week lead time, it arrived in 3 weeks. I was really pleased with everything.”
Helpful Report
Posted 2 years ago
Patricia C
Verified Buyer
“Love my new circular rug!!”
Helpful Report
Posted 2 years ago
Margaret J
Verified Buyer
“Fantastic service”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Fabric arrived very quickly. Thank you Zoe for your help.”
Helpful Report
Posted 2 years ago
Sandra D
Verified Buyer
“I am delighted with my Pair of Curtains and also the Roman Blind ordered from this Company. They were extremely obliging particularly with the blind, finding out if the fabric I wanted would be O.K. to make a Blind with. They also explained about the linings for the curtains, which was extremely helpful in my eyes.”
Helpful Report
Posted 2 years ago
Jenny P
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“The customer service at Jane Clayton is exemplary. I lalso love the fact there is such a wide range of products. I would highly recommend this company.”
Helpful Report
Posted 2 years ago
Warren F
Verified Buyer
“We cannot say enough good about the staff of Jane Clayton and Co ... The service, communications, assistance, every aspect of the purchase was dealt with and handled with extreme professionalism by each of the individuals we were in contact with. An issue that was to do with the manufacturer and not Jane Clayton and Co was dealt with in a most efficient, kind and effective manner. A superb company and group of people to do business with !!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Everything was ok and quick”
Helpful Report
Posted 2 years ago
Nicky T
Verified Buyer
“Very good, prompt service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The representative on the phone who took my order was extremely pleasant, incredibly patient and informative which was very appreciated. Thank you!”
Helpful Report
Posted 2 years ago
Jennie E
Verified Buyer
“No complaints. Very efficient”
Helpful Report
Posted 2 years ago
Simone W
Verified Buyer
“Amazing wallpaper selection, great size sample enabled me to make a considered choice. My wallpaper is up and looks stunning!”
Jane Clayton 5 star review on 13th March 2023 Jane Clayton 5 star review on 13th March 2023
Helpful Report
Posted 2 years ago
Rachel R
Verified Buyer
“Really pleased with my purchase, couldn't find any cheaper. Arrived very quickly and very well packaged. They also refunded my excess rolls very promptly. I will definitely be shopping here again, very professional”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service and really pleased with the wallpaper purchased”
Helpful Report
Posted 2 years ago
Chris M
Verified Buyer
“Good value for Sanderson fabrics delivered swiftly.”
Helpful Report
Posted 2 years ago
Ruth V
Verified Buyer
“Although the material was out of stock, I was i formed of the delay immediately and kept up to date with when delivery would take place.”
Helpful Report
Posted 2 years ago
Marian S
Verified Buyer
“Product received (FR Aubergine Velvet) gorgeous and well-priced. There was a delay in receiving, but during the ordering process, I was informed of every delayed delivery date and given the choice to wait or get a refund. Glad I waited. Wouldn't hesitate using this Company again. Great products, reasonable prices & excellent Customer Service (Phone and Email).”
Helpful Report
Posted 2 years ago
Hazel S
Verified Buyer
“Found the range extensive and the service delivery and returns good Paper ordered was great quality and looks great Used email and telephone”
Jane Clayton 5 star review on 13th March 2023
Helpful Report
Posted 2 years ago
Many thanks for your kind review Hazel!
Posted 2 years ago
Lavina’s I
Verified Buyer
“Very professional, helpful and friendly experience, fabric arrived on time and with no problems, i will always use Jane Clayton when i can for all my fabric purchases.”
Jane Clayton 5 star review on 13th March 2023 Jane Clayton 5 star review on 13th March 2023
Helpful Report
Posted 2 years ago
Thank you for your review! We are pleased to hear that we were able to offer an excellent service!
Posted 2 years ago
Jane Clayton is rated 4.8 based on 10,641 reviews
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