Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,887 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 9 months ago

“The company are excellent to deal with. Unfortunately the photo showed stripes I thought were 1inch wide, they are 3 and half inches wide too big for my shall seat cushions.”

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Posted 9 months ago

“Exceptional quality, excellent products and generous fabric samples.”

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Posted 9 months ago

“Terrible service slow, my order still hasn’t arrived and every time I speak to someone over email I am fobbed off. Nearing on 3 weeks now without my order.”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave us a review, and we are sincerely sorry to hear about the difficulties experienced with delivery of your order. Regretfully, your order was marked as delivered by ParcelForce, however I can see from recent correspondence with you that this was not the case. I'm pleased to see that our team have since raised a replacement order to be sent to you ASAP and can assure you that we are monitoring this internally. Should you require any further assistance, please don't hesitate to respond to the most recent email trail, or call us on 01761 404 505. Once again, I do apologise for the delayed correspondence and delivery issues for this order, and we will monitor your replacement order to ensure this is sent without delay. Best wishes, Jane Clayton & Company

Posted 9 months ago

“Order received very quickly, well protected and correct. Have just sent in another order for curtain fabrics. Thank you.”

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Posted 9 months ago

“Great company - easy to order and all delivered safely.”

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Posted 9 months ago

“From start to finish excellent service”

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Posted 9 months ago

“Excellent service- ordered 4 samples of wallpaper (you are allowed 5 I think) and they came very quickly in the post. One of the problems of lookiing at fabrics and wallpaper on monitors is that the true colours are not always true on the monitor hence the need for samples. This company has recognised this in how it delivers customer service hence the five star review.”

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Posted 9 months ago

“I requested fabric samples and they were despatched very quickly and my follow up questions were also answered quickly and thoroughly. I was very happy with my samples.”

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Posted 9 months ago

“Absolutely beautiful fabric, I love it. Looking forward to making a Roman blind for our cottage by the river!”

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Posted 9 months ago

“Wonderfully inspiring website and fantastic range to choose from. Great service”

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Posted 9 months ago

“Excellent service great quality material Fast delivery”

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Posted 9 months ago

“Excellent choice of fabrics and wallpaper. Great service and fast delivery. Highly recommend.”

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Posted 9 months ago

“wonderful company! Shipped my samples so quickly and had such a wonderful selection!”

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Posted 9 months ago

“A nimble company; easy to work with.”

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Posted 9 months ago

“Fantastic service. I had made a few errors while ordering. The people who dealt with my order were extremely helpful and quick to deal with the issue. I received my high quality wallpaper in good time and what started as a slightly stressful situation was resolved and became a pleasurable experience. I will definitely return to Jane Clayton&Co and highly recommend them. Thank you!”

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Posted 9 months ago

“Always posted quickly and large samples sent”

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Posted 9 months ago

“Beautiful Designers Guild wallpaper. I keep looking at it!”

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Posted 9 months ago

“Great quick service beauty curtains”

Jane Clayton 5 star review on 22nd July 2025

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Posted 9 months ago

“Great service for wallpaper and fabric samples. Arrived in smart folder and by tracked postage.”

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Posted 9 months ago

Jane Clayton is rated 4.8 based on 10,887 reviews