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Jane Clayton Reviews

4.8 Rating 10,616 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Aleksandrina K
Verified Buyer
“I have ordered 5 samples and just 2 of them arrived, I did't get any email about the missing ones.”
Helpful Report
Posted 11 months ago
Sharon M
Verified Buyer
“Very efficient, speedy, friendly experience with this company. Highly recommended. Would definitely use again.”
Helpful Report
Posted 11 months ago
Robert L
Verified Buyer
“Ordered wallpaper samples having seen the patterns in sample book and online. Needed to see what effect would be in room, with different lighting etc. I know the pattern is reasonablely large but only received a small sample that did not show the pattern and a limited number of the colours used. With the sample sent it was not possible to make an informed choice as to the suitability for my situation. This practice of sending small samples is self defeating especially for premium wallpapers incorporating large designs, as I would not spend upwards of £700 based on the sapmle recieved.”
Helpful Report
Posted 11 months ago
Helen R
Verified Buyer
“Lovely fabrics to choose from. Really quick delivery. Thank you.”
Helpful Report
Posted 11 months ago
Alicia E
Verified Buyer
“Dreadful silk curtain / upholstery collection about at the moment . Love the Schumacher red/pink,green regency stripe curtains - awaiting sample”
Helpful Report
Posted 11 months ago
Carol H
Verified Buyer
“I am very pleased with the Asiatic Rug I purchased for the study-the colours are muted and form a contrast to the wood and surroundings. I would definitiely buy another. The customer service was helpful and timely.”
Helpful Report
Posted 11 months ago
Bridget T
Verified Buyer
“Lovely fabric, fast delivery, I had a small issue with it , the team responded very quickly and efficiently . Would use this company again. Many thanks.”
Helpful Report
Posted 11 months ago
Linda S
Verified Buyer
“Wallpaper arrived a couple of days following the date of orderering, the product is of excellent quality, true to print.”
Helpful Report
Posted 11 months ago
Richard G
Verified Buyer
“Prompt and efficient service”
Helpful Report
Posted 11 months ago
Rebekah C
Verified Buyer
“I have used the Company many times over the years and can testify to their excellent customer service and client communication. Faultless.”
Helpful Report
Posted 11 months ago
Tracey G
Verified Buyer
“Fantastic service Efficient & helpful Thank you”
Helpful Report
Posted 11 months ago
David W
Verified Buyer
“Prompt delivery. Package buckled upon receipt. Delivery man asked us to check contents before he left. Wallpaper was not damaged.”
Helpful Report
Posted 11 months ago
Janice B
Verified Buyer
“Very happy with service. I'd always check here before going anywhere else.”
Helpful Report
Posted 11 months ago
Alison S
Verified Buyer
“Spoke to customer services beforehand they were very helpful. Bought a beautiful wallpaper arrived earlier than predicted in excellent condition”
Helpful Report
Posted 11 months ago
Navneet K
Verified Buyer
“Quick and easy delivery of wallpaper samples.”
Helpful Report
Posted 11 months ago
Mehmet S
Verified Buyer
“The next work day delivery thing is amazing!”
Helpful Report
Posted 11 months ago
Stephenie C
Verified Buyer
“On the whole good. Only complaint was that despite being sent an email telling me that I could track my parcel so that I knew when it was arriving it was just delivered before the tracking facility kicked in. Fortunately we were in, otherwise it would have been left on the doorstep all day.”
Helpful Report
Posted 11 months ago
Susan H
Verified Buyer
“Ordered fabric samples & they arrived promptly still no decision made!”
Helpful Report
Posted 11 months ago
Carol F
Verified Buyer
“Lovely wallpaper.!! It was reasonably priced & arrived super quick. Would definitely buy from here again.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Excellent service-good fabric at the best price and very fast turnaround. Thank you”
Helpful Report
Posted 11 months ago
Jane Clayton is rated 4.8 based on 10,616 reviews
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