Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,188 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful lady on the phone, made the process of measuring and ordering a blind easy. Blind now received and is exactly as ordered, very good.”

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Posted 1 year ago

“The sample I received wasn't very big (size A4) and didn't show the full pattern, indeed the seagull was only the head, impossible to judge what it would look like on the wall .”

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Posted 1 year ago

Hi Sarah, Thank you for taking the time to share your feedback, and I'm sorry for any disappointment about our sample sizes. Our samples are supplied to us directly from the Brand, so sizes may vary. For many of our patterned wallpaper designs, we offer larger samples which can be selected as an upgrade in the shopping basket. I do hope this information is useful for future projects, but if you have any questions at all, please don't hesitate to contact us. Best wishes, Jane Clayton & Company

Posted 1 year ago

“So much choice on this website. A high standard of wallpapers, communication and service is second to none! Very fast delivery. Highly recommend.”

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Posted 1 year ago

“My order was delivered overnight, however I did not receive any communications to say it was dispatched nor any communication with the delivery firm. I went out to lock the gate and discovered it had been left just inside the gate. Lucky we found it as we had heavy rain that night. £500 of wallpaper would have been ruined”

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Posted 1 year ago

Hi there, Thank you very much for taking the time to share your feedback with us. On behalf of our delivery provider, we are very sorry to hear about the issues with this delivery. Whilst we are pleased to hear that your delivery has been taken inside safely, we would be eager to investigate this further with our delivery partner. If you have a spare moment, please do email us with your order details via theteam@janeclayton.co.uk and we will work to ensure that such issues do not occur in future. Thanks again for taking the time to leave a review. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Efficient and quick”

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Posted 1 year ago

“Item was out of stock when ordered but I was updated in a timely way regarding the order.”

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Posted 1 year ago

“Excellent service. Fantastic range of walllapers. I ordered 11 samples, first 5 were free, they all came with the in 2 days in a lovely presentation pack.”

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Posted 1 year ago

“Amazing quality of wallpaper and lovely designs. Vivid colours and patterns”

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Posted 1 year ago

“I ordered blackout lining which arrived promptly and is good quality, no problems”

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Posted 1 year ago

“Excellent service from choice, to ordering to delivery. I was kept up to date with order status .The first company I have used recently when next day delivery actually meant it.I was very impressed. The wallpaper is now up and looks amazing ! I will definitely being using Jane Clayton again.”

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Posted 1 year ago

“Dealt with a couple of the team in placing an order complicated by supply problems (not of JC&Co's making). Both were supremely helpful and efficient. Thank you.”

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Posted 1 year ago

“Lovely quality fabric. Thank you”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Arrived on time - all good!!!!”

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Posted 1 year ago

“Got straight back to, regarding an enquiry, happy with the service, will be putting an order in soon for some fabric.”

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Posted 1 year ago

“Great customer service, sample order arrived quickly.”

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Posted 1 year ago

“EXCELLENT PROMPT SERVICE”

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Posted 1 year ago

“Aimee at Jane Clayton was very helpful & my fabric arrived very quickly”

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Posted 1 year ago

“Fantastic products and fantastic service. I highly recommend.”

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Posted 1 year ago

“Although there were some delivery delays by UPS, my order arrived in perfect condition in Norway. The fabric is beautiful quality, easy to work with and beautiful on my sofa.”

Jane Clayton 5 star review on 17th May 2025

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,188 reviews