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Jane Clayton Reviews

4.8 Rating 11,188 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 11,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Valerie B
Verified Buyer
“absolutly great- paper just arrived diane at b.ferry very helpful”
Helpful Report
Posted 1 year ago
Beverley S
Verified Buyer
“Had great customer service . The product arrived very well packaged and was lovely .”
Helpful Report
Posted 1 year ago
Jillian G
Verified Buyer
“Great service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, quick delivery, high quality paper and good communication.”
Helpful Report
Posted 1 year ago
Helen C
Verified Buyer
“Someone else’s order sent in error. Returned but still to receive my order.”
Helpful Report
Posted 1 year ago
Hi there Helen, Thank you for taking the time to share your feedback, and we are sincerely sorry for the mix-up! If you are still awaiting your order, I would encourage you to reach out to our Customer Service team via 01761 404 505 or theteam@janeclayton.co.uk where we would be eager to support you through to a resolution. Best wishes, Jane Clayton & Company
Posted 1 year ago
Sandra C
Verified Buyer
“Sent for a sample and loved it.”
Helpful Report
Posted 1 year ago
Jo P
Verified Buyer
“So pleased with the samples we ordered. Easy to navigate site and delivery was slick and speedy. Impressed and would order again without hesitation.”
Helpful Report
Posted 1 year ago
Jane A
Verified Buyer
“Useful samples. Sent quickly and a decent size.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Beautiful paper and great service!”
Helpful Report
Posted 1 year ago
Sharon S
Verified Buyer
“Great service, fast delivery and helpful team”
Helpful Report
Posted 1 year ago
Alison S
Verified Buyer
“I have not put the paper up as yet but it looks lovely and is high Quality paper. The delivery process was straight forward and it came well packaged and protected.”
Helpful Report
Posted 1 year ago
Libs N
Verified Buyer
“very prompt delivery”
Helpful Report
Posted 1 year ago
Laura A
Verified Buyer
“I recently purchased wallpaper for my entire home from Jane Clayton’s company, and I couldn’t be happier with the experience. From start to finish, everything was handled with great professionalism. The delivery was fast and reliable, and the quality of the wallpaper exceeded my expectations. Every detail was perfect — the patterns, the materials, and the finish. I highly recommend this company to anyone looking for high-quality wallpaper and excellent customer service!”
Jane Clayton 5 star review on 5th June 2025
Helpful Report
Posted 1 year ago
Linda M
Verified Buyer
“Fabulous material that worked very well for the cushion covers I wanted. Great service with fast delivery. Thank you. No queries.”
Jane Clayton 5 star review on 4th June 2025
Helpful Report
Posted 1 year ago
Theresa O
Verified Buyer
“Ordered samples. Arrived promptly. Not made anything up yet. Fabrics look and feel great. Thank you. Theresa”
Helpful Report
Posted 1 year ago
Kim A
Verified Buyer
“Speedy service, wallpaper is lovely.”
Helpful Report
Posted 1 year ago
Clare S
Verified Buyer
“Stunning paper and super fast delivery”
Helpful Report
Posted 1 year ago
Tracey K
Verified Buyer
“So pleased with our blinds they are beautifully made and look great!”
Helpful Report
Posted 1 year ago
Michelle L
Verified Buyer
“I do like the wallpaper sample you sent however having ordered other samples that came and where 3 times the size of yours it gave me a better picture of the pattern and what it would look like on the wall, so I went for one of those over yours, purely for that reason. I feel that if it was as large I could have made a better judgement”
Helpful Report
Posted 1 year ago
Hi Michelle, Thank you very much for taking the time to share your feedback. Our samples are ordered directly from brands, so can vary in size. We do offer larger samples for many of our patterned wallpaper designs, which can be selected as an upgrade in the shopping bag, which may be useful to know for any future projects. Please do feel free to reach out to our customer service team if you ever have questions about our samples or products, via theteam@janeclayton.co.uk. Thanks again for taking the time to share your feedback - we really do appreciate it. Best wishes, Jane Clayton & Company
Posted 1 year ago
Amanda E
Verified Buyer
“Charged too much for postage then deivered wrong sample.”
Helpful Report
Posted 1 year ago
Hi there Amanda, Thank you for taking the time to leave a review. We do strive to offer a fast and reliable sample service, with Tracked UK delivery within 1-2 working days at £2.50. I'm sorry to hear that you received the incorrect sample. We would love to help with this, so please do reach out to us via theteam@janeclayton.co.uk and we will work to correct this immediately. Thanks again for reaching out, and please do let us know if we can assist further at all. Best wishes, Jane Clayton & Company
Posted 1 year ago
Jane Clayton is rated 4.8 based on 11,188 reviews
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