Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,900 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

Posted 1 year ago

“Fabric was great and reasonably priced. However, packaging was excessive and wasteful. I ordered one metre of fabric which would have fit in a large envelope. Instead it was sent wrapped on a heavy duty cardboard tube and encased in plastic. I had to throw away tube and plastic. This is irresponsible in terms of environmental impact, and excessive in costs.”

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Posted 1 year ago

“Excellent service, product was cheaper than other sites.”

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Posted 1 year ago

“Whilst the period from order to delivery was longer than anticipated - 13 weeks - teh headbpard is beautifully made. The delivery drivers were helpful, polite and well within the half hour eta provided.”

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Posted 1 year ago

“Amazing company,ordered some lovely material for some Roman blinds to be made by a friend,and the material turned up the next day,delighted. Thank you”

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Posted 1 year ago

“Brilliant, generous samples of lovely fabric. Packaged really well and delivered quickly! Looking forward to ordering curtains through JC!”

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Posted 1 year ago

“Excellent product and speedy service at a very good price. Thank you.”

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Posted 1 year ago

“Excellent service when asking for samples”

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Posted 1 year ago

“Ordered some samples and they arrived very quickly and were big enough to show patterns clearly”

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Posted 1 year ago

“Excellent service, fabric arrived promptly and good communication.”

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Posted 1 year ago

“Speedy service and great samples”

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Posted 1 year ago

“Good communication, nice people on the phone, and quick shipping, even to France !”

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Posted 1 year ago

“I ordered 6 cushions and it said it would be 8-10 weeks for arrival, but they were delivered within 2 weeks and I am so pleased with them”

Jane Clayton 5 star review on 23rd January 2025

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Posted 1 year ago

“Still waiting Issues with FedEx - finally rescheduled for tomorrow. Cheers”

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Posted 1 year ago

“Excellent choice on the website, very quick delivery, good price & sample packaged really professionally. Great service all round - thank you!”

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Posted 1 year ago

“Easy to order and delivery as expected”

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Posted 1 year ago

“I've only ordered samples so far and have been impressed by the huge range of fabrics and wallpapers available. I'm looking forward to finalising my choices and placing an order, confident that I've selected the best options. Your excellent website and fast delivery of samples have been a huge help.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great Service! Thank you for getting my order processed so quickly”

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Posted 1 year ago

“Great choice, great service”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,900 reviews