Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,617 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered stunning wallpaper. The wallpaper is the best I have ever worked with (and I work a lot with all kind of wallpaper). The delivery was very fast although I live very remote in Scotland. Absolutely 5 stars ! Thank you.”

Helpful Report

Posted 1 year ago

“Lovely quality paper. Really quick delivery. I opted for the free samples . I had chosen wallpapers with large designs and patterns, but due to my naivety, I now realise I should have paid for larger samples as I could only see a very small part of the over all design.”

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Posted 1 year ago

“Great speedy service & no delivery charge, which is unheard of to jersey!”

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Posted 1 year ago

“Beautiful fabric at a good price. Good brands too. Delivered in a few days.”

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Posted 1 year ago

“I am delighted with the wallpaper that I bought from Jane Clayton, it was lovely to have so much choice. the samples I orderd were a good size and very useful to pin on the wall to get a feel for them in the room that would be decorated. Wallpaper chosen, orderd and deliverd within three days. At a good price for a quality product. Very happy.”

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Posted 1 year ago

“Really happy with my samples - can't wait to use some of them in our home!”

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Posted 1 year ago

“Jane Clayton is my favourite interior company because thet always dispatch things so quickly, you don't have to wait for ages; I always prefer to buy from them...”

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Posted 1 year ago

“Ordered 5 samples which arrived the very next day Super service”

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Posted 1 year ago

“Prompt delivery of curtain samples.”

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Posted 1 year ago

“Delighted with Jane Clayton's online ordering, service on the phone and the beautifully made pair of curtains. Thank you!”

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Posted 1 year ago

“Beautiful quality paper. Spoiled for choice in design from Embleton Bay…just beautiful.”

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Posted 1 year ago

“Royal mail delivered my package to the wrong address so I wouldn’t know as I never received it , the proof of delivery was of someone else’s house”

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Posted 1 year ago

“Fabulous selection in the greatest quality. Delivery to the EU smooth and fast.”

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Posted 1 year ago

“I feel let down by the delivery. We still haven't received our fabric. The item stated delivery om 3-5 working days but it wasn't shipped until day 5. UPS are the courier and they are a nightmare. The item has been with them being delayed every day without any explanation for a week now.”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“I highly recommend Jayne Clayton & Co for their high quality of service. The staff are very helpful and pleasant to do business with.”

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Posted 1 year ago

“Great service in samples and a huge range. Happy to discover all the other services offered on the site - cushion making etc. it would be great to have a ‘goes with..’ function for fabrics to be able to find complementary fabrics across suppliers.”

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Posted 1 year ago

“I had a lovely experience of Jane Clayton & Co. I rang up with a question about the wallpaper order I was about to place. The order was dispatched quickly and the return and refund of two unneeded rolls of paper was quick and easy. I'd highly recommend the company.”

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Posted 1 year ago

“Wallpaper arrived quickly, looks nice. Still to be hung. Good price.”

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Posted 1 year ago

“Purchase, transaction and product were fab. Delivery UPS were disapointing, should of arrived on a friday, turned up the following Tuesday”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,617 reviews