Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,188 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab range of fabrics! Brilliant speedy service, samples arrived as stated for free and my order was despatched within a week!”

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Posted 1 year ago

“Excellent service and Quality”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

“Absolutely love my new wallpaper and it arrived so quickly.”

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Posted 1 year ago

“Gorgeous paper and easy to apply by pasting the wall”

Jane Clayton 5 star review on 30th April 2025

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Posted 1 year ago

“Good products, very efficient prompt delivery and easy to navigate site. Asked for vat invoice and received very quickly - good job all round!”

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Posted 1 year ago

“will always deal with such excellent service - ups delivery excellent too”

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Posted 1 year ago

“Thank yiu dur samples I'm in the process of decorating and deciding on colour. I'll be in touch if I come to order.”

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Posted 1 year ago

“The blind looks beautiful but unfortunately not to my specifications! To be fair they are now rectifying but this has created unecessary delay and hassle. Not sure I will use the blind making service again, but good for fabric”

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Posted 1 year ago

Hi there Lisa, Thank you for taking the time to leave us a review, and I'm sorry to hear that your experience fell short of our usual high standards this time. Please be assured that we have logged your feedback internally and will be working with our workroom to prevent such issues from happening in future. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Excellent service - very quick delivery at a competitive price.”

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Posted 1 year ago

“Jane Clayton is the only place to go to for fabrics. They have never failed to deliver on choice, quality and price. Dispatch is speedy and reliable. Thank you”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Excellent service , kept advised at all times. Rapid delivery as well !”

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Posted 1 year ago

“Delighted with purchase and excellent service.”

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Posted 1 year ago

“Wonderful fabric & really gorgeous service - superfast shipment & delivery to Germany with all import tax and customs regulations already completed, a pleasure to buy from! 5 stars*****! I am really happy that I have found the Jane Clayton website and can buy English fabrics despite the Brexit! THANK YOU!!! 🌻🌹🌸🌷🌻”

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Posted 1 year ago

“Delighted with my curtains . Excellent quality and delivered within the timescale indicated when I placed the order, in a large box so minimal creasing and ready to hang. Would recommend unreservedly.”

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Posted 1 year ago

“Great service, all my made to order items were exactly as I requested, well packaged and in pristine condition when I opened the boxes.”

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Posted 1 year ago

“Absolutely love the paper but I think a bit mean with the size of the sample.”

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Posted 1 year ago

Hi there Kim, Thank you for taking the time to leave us a review - we are thrilled to hear that you love the wallpaper! Sorry to hear about your disappointment with the size of the sample. We order our samples pre-cut directly from the Brands that we supply on our website, so we do not determine sample sizes and they can vary. Larger samples are available for some wallpaper ranges; where these are available they can be added as an upgrade in the shopping bag. We also offer large returnable samples for patterned fabrics which can be selected as an upgrade in the shopping bag. I hope this information is useful, but please do feel free to reach out to us via theteam@janeclayton.co.uk if we can provide any further assistance! Best wishes, Jane Clayton & Company

Posted 1 year ago

“I haven't received it yet so this is rather premature.”

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Posted 1 year ago

“Headboard lovely but bizarrely the instructions for attaching to the wall were wrong (the measurements to the baton needs to be 36cm above the mattress not 48cm as per the instructions).”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,188 reviews