Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,900 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Lovely samples, quick delivery.”

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Posted 1 year ago

“Beautiful fabric, perfect for my new curtains. The price was competitive and the material was lovely quality.”

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Posted 1 year ago

“Thank you so much for the wonderful Service I received from Jane Clayton. A wonderful selection of Fabrics was available and purchased easily. The Fabric I ordered was sent directly to a manufacturer to make a chair. Courier problems meant my parcel went astray. I got in touch with Jane Clayton a wonderful lady called Emily, who was so very helpful and polite and the problem was sorted immediately, Customer Service like that is rare, I was impressed and would not hesitate to to recommend.”

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Posted 1 year ago

“Easy website, easy to order. Next day delivery. Perfect.”

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Posted 1 year ago

“I cannot praise this company enough. The quality of curtain fabric I have purchased in the past two weeks, together with wallpaper I purchased two months ago, is excellent. I would also add that their service is excellent once you have made your purchase - you are advised your order has been received and is in progress and once posted you are advised of this together with an expected arrival date. All done within days. The only negative would be that this company used UPS couriers to deliver all my purchases who, unfortunately, I could not give a positive feedback to. I will definitely use Scion Living (Jill Clayton & Co again - giving them 10 out of 10 for how they run their business.”

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Posted 1 year ago

“Excellent service and brilliant value for money. Staff are wonderful, amicable and very considerate, nothing is too much trouble. Overall an excpectional experience.”

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Posted 1 year ago

“I bought some wallpaper with you which wasn't as expected colour wise so I requested to return. It's unopened so i requested a refund only to be told this wasn't possible due to the terms and conditions for the paper I ordered. The fact you won't refund me for an unopened item I find staggering nor even offer a credit note in exchange. This is the first and last time I'll be using J & C and I'll relay my thoughts to anyone thinking of using you.”

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Posted 1 year ago

“The wallpaper came like within a day of ordering. Unbelievable, and utterly beautiful wallpaper too.”

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Posted 1 year ago

“I was delighted with the service I received. The sample of fabric arrived very quickly as did the complete order. It was exactly what I needed and the whole transaction was stress free. Thanks.”

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Posted 1 year ago

“Beautiful well made cushions”

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Posted 1 year ago

“Although the rug is great the late delivery and lack of information regarding timescales was poor and for that reason I would not recommend you.”

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Posted 1 year ago

“Prompt delivery and good communication”

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Posted 1 year ago

“Gorgeous wallpaper. Absolutely love the design for our nursery.”

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Posted 1 year ago

“Excellent service wallpaper delivered within 2 days as promised”

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Posted 1 year ago

“Excellent communication. Very prompt and helpful. Thank you.”

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Posted 1 year ago

“Lovely fabric selection and great value, delivery on time!!”

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Posted 1 year ago

“Good on line service.”

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Posted 1 year ago

“Excellent service thank you. I asked for two lots of swatches which arrived promptly. My fabric order was then also delivered quickly. It is well packaged, in perfect condition 👌”

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Posted 1 year ago

“Order arrived well packaged and on time!”

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Posted 1 year ago

“Ordered wallpaper samples which arrived qyickly”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,900 reviews