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Jane Clayton Reviews

4.8 Rating 10,597 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,597 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Vera D
Verified Buyer
“Love this wallpaper! Great quality. Had to buy it again after moving to a new house”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“I ordered a roll of wallpaper and then my husband was made redundant and the wallpaper was an expense we didn't need. I contacted Jayne Clayton co, explained our predicament and they quickly and kindly cancelled my order and gave me a full refund. Wow, I'm seriously 8mpressed with this company”
Helpful Report
Posted 2 weeks ago
Suzanne M
Verified Buyer
“Ordered five samples which were despatched free of charge and quickly. Thank you.”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“I recently ordered some wallpaper samples, they were despatched really quickly to me, so I'm very impressed with their customer service”
Helpful Report
Posted 4 weeks ago
Philip A
Verified Buyer
“Good to deal with. Huge choices of wall paper. Delivery prompt. Will use again and fully recommend.”
Helpful Report
Posted 4 weeks ago
Moira H
Verified Buyer
“This company consistently performs a five star service. To date I have been requesting samples for my new house but I have purchased from them in the past. They always provide good value on fabrics and are incredibly helpful. A shining light in a sometimes miserable fabric retail universe!!”
Helpful Report
Posted 4 weeks ago
Dejan R
Verified Buyer
“I bought carpet 160x230 ehich I received all good and in timely manner. Issue is that carpet is actually 160x330cm even though it is written on the label 160x230cm. I have sent complaint email to the company which nobody even replied to like they don’t care. I told thrm I’m extremly dissatisfied with the purchase and will not be buying any carpets from them because of this. Additionally print is distorted because somebody made a mistake in the production obviously.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“The samples got here quickly and together. The sample are large enough to get a good idea for an antique couch that deserves a new cover. The quality of samples is top notch. I washed the linen samples and the color held and didn’t bleed out.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“efficient management and fast delivery”
Helpful Report
Posted 1 month ago
Arhi M
Verified Buyer
“Excellent service, so helpful - they answered my call and dealt with queries with a friendly nature, supplied another roll of paper when I ran out with speed - very professional te - I’ll use again for sure.”
Helpful Report
Posted 1 month ago
Blase W
Verified Buyer
“Most beautiful, unusual, excellent quality wallpaper i have ever purchased. We only used 1/4 of one roll so was pricey, but soooo worth it!”
Jane Clayton 5 star review on 25th December 2025 Jane Clayton 5 star review on 25th December 2025 Jane Clayton 5 star review on 25th December 2025
Helpful Report
Posted 1 month ago
Catherine K
Verified Buyer
“Great service thank you. Ordered some fabric samples for a new year project. Which one to choose?!”
Helpful Report
Posted 1 month ago
Nicola G
Verified Buyer
“Always a great selection of designs. Delivery was very prompt and items in perfect condition.”
Helpful Report
Posted 1 month ago
Amelia H
Verified Buyer
“lovely wallpaper. Arrived speedily. Looks wonderful in the room”
Helpful Report
Posted 1 month ago
Sarah F
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Poor response from customer service and very slow postage said around 2-4 days and came 8 days later”
Helpful Report
Posted 1 month ago
Bev J
Verified Buyer
“Our downstairs loo has had a bit of humour injected into it using “Happy hour” in club green. Everybody comments on it- The product itself is pure quality.”
Jane Clayton 5 star review on 17th December 2025
Helpful Report
Posted 1 month ago
Caroline M
Verified Buyer
“Fabulous bargain..just finished curtains Good communication and rapid delivery”
Helpful Report
Posted 1 month ago
Melanie B
Verified Buyer
“I sourced the wallpaper I wanted from this company at the best price. I read the reviews and they were all positive, rightly so. The delivery was dispatched super speedily with great communication. Will definitely buy from here again. Thank you for a really positive experience.”
Helpful Report
Posted 1 month ago
Helen S
Verified Buyer
“Excellent service! Staff very helpful on the phone!”
Helpful Report
Posted 1 month ago
Jane Clayton is rated 4.8 based on 10,597 reviews
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