Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,511 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th December 2025

453

Anonymous

Anonymous // 01/01/2019

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“My order of material was delayed but I was kept up to date and offered options. It has now been delivered and I am delighted.”

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Posted 1 month ago

“Ordered a pappellini rug. Excellent customer service. My order was going to be delayed was informed and kept upto date. Ordered delivery before new scheduled date. Love the rug, looks great and looks brilliant. Would definately recommend”

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Posted 1 month ago

“Great service - asked for several samples all supplied within 1/2 days whereas other companies taken far longer .”

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Posted 1 month ago

“Ordered material , took order but material not available till certain date You sent the material on the date in beautiful condition Thank you , you kept me informed art all times”

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Posted 1 month ago

“I ordered a made to measure, corded roman blind from Jane Clayton as it was difficult to find another company that could provide one with a corded mechanism. The blind arrived on time, well packaged and very professionally made. I wouldn't hesitate to purchase from Jane Clayton in the future.”

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Posted 1 month ago

“Good prices and quick delivery, but it would be much better if they allowed different billing and delivery addresses.”

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Posted 1 month ago

“Placed an order it hasn't arrived, tried calling to see what is happening and there is no one avalable to take my call. Very poor customer service!”

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Posted 1 month ago

“Great fabric, carefully packaged, swiftly shipped.”

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Posted 1 month ago

“Well done. Great service. Prompt Delivery. Thank you.”

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Posted 1 month ago

“I ordered some wall paper samples 9 days later still not been delivered”

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Posted 1 month ago

“The sample fabrics arrived to Spain very early. Thank you very much”

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Posted 1 month ago

“I ordered made to measure curtains using outlet fabric. I didn't know I could do this. The quality, the look an feel, the finishings are just perfect. They arrived sooner than expected and perfectly packaged. I love this company. I have previously bought wallpaper but will definitely be recommending the curtains.”

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Posted 1 month ago

“The choice of fabrics are amazing. Delighted with the fabrics I made also the service.”

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Posted 1 month ago

“my order still has not arrived and it's been over 3 weeks.”

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Posted 1 month ago

“Great customer service and quick delivery. Very happy with my wallpaper purchase and would definitely buy from them again”

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Posted 1 month ago

“Great company! Beautiful fabrics at good prices, delivery was very fast and it arrived really well packaged.”

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Posted 1 month ago

“Wallpaper well protected in packing. Excellent quality. Easy to put up. Looks lovely”

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Posted 1 month ago

“Extensive range of designers, price point and delivery is spot on.”

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Posted 1 month ago

“Excellant fast delivery”

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Posted 1 month ago

“Excellent service from this classy company. My roll of Sanderson wallpaper arrived by courier the next day, very well packaged and as promised. Wonderful interior offerings too - will certainly use Jane Clayton again 😀”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,511 reviews