Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,515 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th December 2025

453

Anonymous

Anonymous // 01/01/2019

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“Good price, quick turnaround”

Helpful Report

Posted 1 month ago

“Ordered 15m from the outlet. It never said it wasn't available. Booked up a curtain maker to make them. 4 days later get told they dont have the fabric in one complete lengths just bits. So disappointed as there is nothing to say they may not be able to supply an outlet fabric.”

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Posted 1 month ago

“I’m very impressed as my samples were dispatched immediately and were perfect”

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Posted 1 month ago

“I ordered some samples but I never received them despite the fact that you claim to have delivered them”

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Posted 1 month ago

“Speedy delivery. Thank you”

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Posted 1 month ago

“Beautiful range of wallpapers with generous samples, which allow you to get a really good idea of how they will look in your room. My samples were also sent really quickly too, thank you ☺️”

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Posted 1 month ago

“I have been spoilt over the years as my Mum was an interior designer and always had piles of fabric books for me to choose from and then the curtains/blinds were expertly and lovingly made. When arthritis caused my Mum to have to retire I had to find an alternative. Jane Clayton & Company are absolutely fantastic and as close to my Mum making them as I’m going to get. Great sample service with loads of suppliers, perfect measuring advice and wonderful end product. I am slowly working through my house and won’t be going anywhere else…”

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Posted 1 month ago

“So quick getting the samples to me, and such an amazing variety!”

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Posted 1 month ago

“Brilliant company. Used often”

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Posted 1 month ago

“Great service, samples arrived super quick.”

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Posted 1 month ago

“My online order arrived in good time even though I possibly left the wallpaper decision to the last minute, (so much choice). Competitive price. Excellent communication with carriers and customer service. Very happy.”

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Posted 1 month ago

“Very efficient in sending out the sa mples I'd requested. Good size samples which made it easy to make a choice. very quick to answer a query I had. Quick to send out the product ordered. Would definitely recommend.”

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Posted 1 month ago

“Unfortunately I did not receive prior notice of the delivery and therefore was not home when the delivery was made. The parcel was left outside, which I was disappointed with. After opening the package I noticed that there was a small dirty mark on one of the edges of the rug, but decided to keep it anyway.”

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Posted 1 month ago

“Fantastic service. Samples always arrive quickly and helpful people to speak to. Please don’t change a thing.”

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Posted 1 month ago

“Prompt efficient service. They have made me a number of cushions over the years. Always beautiful.”

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Posted 1 month ago

“This material had been discontinued in my local shop and I was so pleased Jane Clayton stocked it as I had set my heart on it. Delivered beautifully on a roll as well.”

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Posted 1 month ago

“Excellent service. Easy to enter measurements on the website and friendly, helpful staff available to discuss anything by telephone. Two pairs of curtains arrived well within the estimated timescale and are absolutely perfect. Highly recommend.”

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Posted 1 month ago

“We are building a new house and I am preparing mood boards for all the rooms , your website is easy to use , your range of wallpapers fantastic and I very much enjoying Watching my schemes come together, thank you .”

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Posted 1 month ago

“Very happy with service and keeping us informed of delivery times etc.”

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Posted 2 months ago

“Prompt and efficient service”

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Posted 2 months ago

Jane Clayton is rated 4.8 based on 10,515 reviews