Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,511 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th December 2025

453

Anonymous

Anonymous // 01/01/2019

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“Veloci, puntuali, precisi e ottimi prezzi per l’italia”

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Posted 4 weeks ago

“I have made several purchases of fabris from Jane Clayton and always found the products and service to be excellent.”

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Posted 1 month ago

“Quality service ordered friday arrived Monday want expecting so quick .. Thanks”

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Posted 1 month ago

“Sadly samples of larger designs don’t show all the colours, I tried ordering five of same colourway x design but wasn’t allowed”

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Posted 1 month ago

“I had some amazing samples of wallpaper. They came so quickly. Thank you.”

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Posted 1 month ago

“Very prompt delivery. Couldn't be happier with the service.”

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Posted 1 month ago

“Impressive delivery speed and price”

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Posted 1 month ago

“Beautifully made curtains - excellent value. Thank you”

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Posted 1 month ago

“Beautiful wallpaper. Prompt response to query.”

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Posted 1 month ago

“Bought William Morris & Co wallpaper at a good price - less than direct. The order process was easy online and the delivery was very quick and efficient. Also rang their customer services department before buying with queries which were all answered clearly, efficiently and in a friendly manner.”

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Posted 1 month ago

“I purchased wallpaper for my baby’s nursery from Jane Clayton, along with 5kg of adhesive. Unfortunately, although the customer service was truly exceptional (special thanks to Rosie), the fact that I had to use it so much says everything about the overall experience. The adhesive arrived completely broken, open, and leaking everywhere. They sent a replacement, and while it wasn’t as bad, it still arrived damaged and unusable. In the end they refunded me, because I decided to purchase somewehere else as they were clearly not ready to sell/send this item. The wallpaper was meant to arrive within 10 working days and never did. I had to contact customer service again for an update, and only then was it resent via express delivery. So although everything was eventually sorted and customer service was lovely throughout, I can’t say the company feels reliable.”

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Posted 1 month ago

“Very pleased with quality of the product. A great price and speedy delivery”

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Posted 1 month ago

“Beautiful fabric, easy to order, delivered very quickly, great service”

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Posted 1 month ago

“2nd lot of fabric I've had. Both times great on price, fantastic on delivery times. Really happy.”

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Posted 1 month ago

“very helpful sending the samples that i need i hope to purchase my curtains when we move in the new year Thank you”

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Posted 1 month ago

“Ordered an asiatic rug, the price was very competitive. It arrived promptly, service was great. Quality of rug is excellent, I’m really pleased with it and would definitely recommend”

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Posted 1 month ago

“Order arrived quickly, and was as expected.”

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Posted 1 month ago

“Can't understand how a garden centre didn't no that a remote need for candle for outside.found you so purchased it ? ?thanks.”

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Posted 1 month ago

“speedy dispatch - thankyou”

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Posted 1 month ago

“Very easy, fast, and professional service. The materials I chose are high-quality and reasonably priced. I'm very happy I found a company where I can choose from a wide range of products and save time. I highly recommend it Gabriela Aleksandrowicz”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,511 reviews