Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,037 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,037 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 11th June 2025

443

Anonymous

Anonymous // 01/01/2019

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“Lovely quality fabric. Thank you”

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Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

“Arrived on time - all good!!!!”

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Posted 3 weeks ago

“Got straight back to, regarding an enquiry, happy with the service, will be putting an order in soon for some fabric.”

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Posted 3 weeks ago

“Great customer service, sample order arrived quickly.”

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Posted 3 weeks ago

“EXCELLENT PROMPT SERVICE”

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Posted 3 weeks ago

“Aimee at Jane Clayton was very helpful & my fabric arrived very quickly”

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Posted 3 weeks ago

“Fantastic products and fantastic service. I highly recommend.”

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Posted 3 weeks ago

“Although there were some delivery delays by UPS, my order arrived in perfect condition in Norway. The fabric is beautiful quality, easy to work with and beautiful on my sofa.”

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Posted 3 weeks ago

“Good prices, fast despatch and the customer service team were responsive and fantastic at placing a second order for wallpaper and arranging it from the same batch number. Very impressed with the service.”

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Posted 4 weeks ago

“Great service love the wallpaper”

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Posted 4 weeks ago

“Great service wallpaper was well packaged and looks fabulous thank you”

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Posted 4 weeks ago

“Easy website to use with lots of advice. I phoned for some detailed help after which I was able to submit my order, which came in less than 4 weeks, for a large handmade curtain. Great quality curtain and we are pleased with the final result. All I needed was a bit more info re the time of delivery and the progress of the making.”

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Posted 4 weeks ago

“Love the porduct offering and great service. I ordered samples and they delivered in about 3-4 business days.”

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Posted 1 month ago

“The service was excellent, prompt response and prompt delivery too.”

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Posted 1 month ago

“Excellent service. Samples arrived very quickly.”

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Posted 1 month ago

“Choice of fabrics fantastic, excellent service”

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Posted 1 month ago

“Great price and wallpaper came quickly, a very positive experience all round.”

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Posted 1 month ago

“Lovely wallpaper. Huge bargain turned up promptly and beautifully packaged”

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Posted 1 month ago

“Prompt arrival of samples”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 10,037 reviews