Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,879 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 13th May 2026

473

Anonymous

Anonymous // 01/01/2019

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“The wallpaper I received was fine but the CS wasn't. Within days of ordering I got an email to say my chosed wallpaper was reduced in the sale. So, since my order hadn't been dispatched, I emailed JC asking them to cancel the order. Then, I ordered it at the cheaper sale price. JC contacted me several days after this to say the order had been shipped and it couldn't be cancelled. Rather than just give me a good will partial refund, they then sent the second order and asked that I return one. This I did at a cost of over £7. Utterly ridiculous and a complete waste of my time and money. No, i wouldn't use them again.”

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Posted 6 months ago

“The service was wonderful. I loved the colors and pattern of what I selected. I was surprised that it was a plush fabric. If that same print came in cotton or linen, I would be placing an order.”

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Posted 6 months ago

“I enjoy using JC fabrics. Please let me know when I can expect to receive my order for two headboards being made by JC, both in Zoffany fabric, then I can give my review once they safely arrive. Thank you”

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Posted 6 months ago

“Very straightforward to order more underlay, which arrived very promptly. Thank you”

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Posted 6 months ago

“Prompt. Excellent communication and service!”

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Posted 6 months ago

“Jane Clayton's customer service is excellent.I was kept informed about the parcel's delivery stages and wallpaper was delivered on time.The quality of the wallpaper is excellent and such a beautiful design.”

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Posted 6 months ago

“Absolutely thrilled with the finished article and fantastic craftsmanship of our curtains and blind. The finish is stunning, the fabric is luxurious ! Over the moon 😀”

Jane Clayton 5 star review on 17th October 2025

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Posted 7 months ago

“I have a new love for wallpaper!”

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Posted 7 months ago

“Fast efficient and delivered what I asked for”

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Posted 7 months ago

“Super service, relyable”

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Posted 7 months ago

“So lovely to have all the designs on one website. Easy to view the fabrics and the samples arrived promptly. Very impressed”

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Posted 7 months ago

“Literally obsessed with this website. It’s the best website to order Wallpaper from by far! Their prices are the fairest. I’m so excited about the one I got.”

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Posted 7 months ago

“Fast dispatch - good sized samples”

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Posted 7 months ago

“Efficient service and reasonably priced. Item as requested.”

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Posted 7 months ago

“Always great personal service”

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Posted 7 months ago

“My orders from Jane Clayton have been superb, great postage and customer care thank you, would highly recommend”

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Posted 7 months ago

“Order delivered promptly and in excellent condition.”

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Posted 7 months ago

“I found what I was looking for, at a very good price, and received my order promptly.”

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Posted 7 months ago

“Really great range of wallpapers to choose from and good pricing. Staff very helpful and quick to answer any questions. The only issue was the wallpaper was damaged along the edge presumably during transport.”

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Posted 7 months ago

“Delivered quickly. Very pleased with product.”

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Posted 7 months ago

Jane Clayton is rated 4.8 based on 10,879 reviews