Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,879 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great response times Excellent products at fabulous prices”

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Posted 7 months ago

“quality of paper very good and sample quickly received, my only gripe is that the size of sample given is not big enough to gauge whether it will be suitable for a room or not, you need the whole width of the paper, I like to pin mine to a wall to see if it will work, a small sample doesnt cut it or give you the wide range of colours within it, so that will stop me buying in case I make a mistake”

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Posted 7 months ago

“I have had excellent service from Jane Clayton and would recommend without hesitation”

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Posted 7 months ago

“Received samples very quickly. Thank you 😊”

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Posted 7 months ago

“All Good!!!.... Highly recommended.”

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Posted 7 months ago

“good commuication,good delivery, good wallpaper”

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Posted 7 months ago

“Superb, easy to order free samples of wallpaper, generous sizes so easy to visualise in the room. I then purchased 3 x rolls of wallpaper. All from the same batch, packaged really well and delivered on time. I always use Jane Clayton for wallpaper, they have a fantastic selection!”

Jane Clayton 5 star review on 1st October 2025

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Posted 7 months ago

“Great service, great fabrics, great wallpaper, all at a good range of prices. I'm a happy customer! : )”

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Posted 7 months ago

“Fantastic purchase. Great quality wallpaper at a fantastic price. The service was exceptional and delivery, even to Scotland, only took two days!! I shall use this company again and highly recommend them to others. Thank you 😊”

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Posted 7 months ago

“Pleasant and helpful staff during a phone order”

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Posted 7 months ago

“I stumbled on Jane Clayton whilst searching for fabrics for a renovation. The prices are extremely competitive with lots of choice. Website is super easy to use. The samples I ordered arrived promptly. I suspect I’ll be using this company a lot”

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Posted 7 months ago

“Poor communication.”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave a review, and we're sorry to hear that your experience with us did not meet expectations. Following a supplier delay with your order, I can see that our Customer Service team have since reached out to assist you to a full resolution. Once again, we are sincerely sorry for the issues experienced and I do hope we have the opportunity to provide you with our usual high standards of service in future. Best wishes, Jane Clayton & Company

Posted 7 months ago

“Genuine fabrics of the highest quality. I wouldn't now buy from anyone else as also very prompt delivery. Ordered in the afternoon and was at my door the next morning. High standard of packaging & fabric on a roll which I have found to be rare with other suppliers. Excellent service & product.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“too bad you don't deliver to france or swizerland, otherwise I would work with you a lot”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave us a review. I'm pleased to say that many of our products do in fact deliver to France or Switzerland! Simply find your chosen product page, and expand 'Delivery & Returns' underneath the Add to bag button. This will tell you if the item is restricted to UK delivery only, or state the European/International delivery lead times. If you have any further questions about brands which ship to your location, please feel free to reach out to our Customer Service team via +44 1761 404 505. Best wishes, Jane Clayton & Company

Posted 7 months ago

“Goods arrived well packed and were delivered within days. Excellent service.”

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Posted 7 months ago

“Great quality fabric and good customer service.”

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Posted 7 months ago

“Great range of William Morris paper which I always go for and really good service and communications when some of the wallpaper was out of stock so we could make plans with our decorator. Recommended you to my sister in law for her decorating project. Thanks again Jane Clayton & Co.”

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Posted 7 months ago

“Excellent company to deal with offering quality paper and customer care second to none. The after sales team were exceptional in linking with us to ensure our order arrived on time well done everyone. We have no hesitation in recommending this company to anyone looking for home decor.”

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Posted 7 months ago

“A very good range of fabrics; I had some back and forth about the right fabric choice for an upholstery project, and the team were very helpful. I'll certainly revisit them when I am looking for some curtains.”

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Posted 7 months ago

Jane Clayton is rated 4.8 based on 10,879 reviews