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Jane Clayton Reviews

4.8 Rating 10,612 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lynn S
Verified Buyer
“I telephoned with a question about my order. The young woman I spoke with had to be one of the most polite representatives that I've ever had the pleasure of speaking with. I truely wish I could remember her name so she can get a "gold star"!”
Helpful Report
Posted 6 months ago
Timothy S
Verified Buyer
“Love the wallpaper samples! I will be purchasing soon.”
Helpful Report
Posted 6 months ago
Wendy L
Verified Buyer
“Excellent service as usual”
Helpful Report
Posted 6 months ago
Frances D
Verified Buyer
“Very quick & efficient service”
Helpful Report
Posted 6 months ago
Jo C
Verified Buyer
“Received a very well presented set of paper samples, thank you”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Ordered a couple of samples and they arrived within a few days”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“I have requested a number of samples from Jane Clayton, which have always been despatched promptly. Unlike the websites of (some) other companies, the process of ordering & paying for them online is a breeeze. Also, when telephoning and speaking to the company, the staff are helpful and, most importantly, knowledgeable. It makes a big difference.”
Helpful Report
Posted 6 months ago
Caroline R
Verified Buyer
“We have bought another rug, we liked the first so much. Excellent quality and a fair price. We're very satisfied with our purchases.”
Helpful Report
Posted 6 months ago
Tareena M
Verified Buyer
“Only took a couple of days to arrive. Packed really well. I haven't opened the roll yet as I'm not ready to decorate. Just hope it's all okay when I do.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“I ordered fabric samples from this company and was very impressed with the speed they were delivered”
Helpful Report
Posted 6 months ago
Wendy L
Verified Buyer
“Very efficient service”
Helpful Report
Posted 6 months ago
Sally M
Verified Buyer
“I still have not received my item.”
Helpful Report
Posted 6 months ago
Clare H
Verified Buyer
“Great service from Jane Clayton. We had a small problem with a blind we bought some time ago and the staff sorted it out for us very quickly. Thank you”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“All ordered fabric samples arrived swiftly and size of samples were large enough to make a decision as to appropriateness of projects. Sticky labels on back of samples are excellent information reference so there's no need to go back online to search out details.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“I ordered 4 free samples of wallpaper but unfortunately the samples were so small it was impossible to get the overall effect of the paper on the wall although I could see the paper quality was good. Perhaps if there was a very small charge for the samples you could afford to send out bigger pieces”
Helpful Report
Posted 6 months ago
Li G
Verified Buyer
“Excellent quality paper and fast delivery, would definitely recommend.”
Helpful Report
Posted 6 months ago
ALynn B
Verified Buyer
“I haven’t received it yet!”
Helpful Report
Posted 6 months ago
Hi there Alynn, Thank you for taking the time to leave a review, and I'm sorry to hear you haven't received your samples yet. Our Customer Service team will be in touch with you directly to discuss a resolution. Best wishes, Jane Clayton & Company
Posted 6 months ago
Frances H
Verified Buyer
“Mailed me what I asked for quickly”
Helpful Report
Posted 6 months ago
Patricia W
Verified Buyer
“All very easy. I ordered, paid, and the wallpaper was delivered. I liked the fact that the company sent me the delivery information and it was easy to track my package.”
Helpful Report
Posted 6 months ago
Charles F
Verified Buyer
“Very quick & efficient samples service”
Helpful Report
Posted 6 months ago
Jane Clayton is rated 4.8 based on 10,612 reviews
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