Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,167 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two cushions and a set of full length curtains in November from William Morris Brer Rabbit linen in colour Flax. The cushions arrived after a couple of weeks and were beautiful. We were informed that the curtain fabric was out of stock and we would have to wait until April so we decided to wait. When the curtains arrived the fabric was not the same as the cushion ( or the orginal swatch) and had fading all over it, the background colour did not have the correct depth of colour. I have tried to complain to you about this and to check your QC on the fabric but have been told it is perfectly OK and you will not do anything about it. We waited so long and now are so upset about this.”

Helpful Report

Posted 4 months ago

“Brilliant service 👏 !”

Helpful Report

Posted 4 months ago

“A beautiful selection of fabrics and a very efficient service what more could one ask for”

Helpful Report

Posted 4 months ago

“Thank You! I am happy I chose to buy my fabric from Jane Clayton: the price and the service was just fine! Best wishes!”

Helpful Report

Posted 4 months ago

“This company has been wonderful resource to use for determining relevance of pattern size in relation to an overall look of a staged room. They have provided great professional delivery of items to review. They provide the material content to determine wearability. This is a top of the line company and I appreciate doing business with Jane Clayton Company.”

Helpful Report

Posted 4 months ago

“I am very satisfied in the way your team has handled my order. The communication by mail or phone has been fully transparent and accurate about the delay’s necessary to produce my carpet. Shipping has been prepared very properly and managed very efficiently. Congratulations to all team. Philippe Biaussat”

Helpful Report

Posted 5 months ago

“Excellent service. Ordered wallpaper arrived the next day!”

Helpful Report

Posted 5 months ago

“Kept well informed about my purchase and quick to reply when I had emailed a question.”

Helpful Report

Posted 5 months ago

“Always excellent service”

Helpful Report

Posted 5 months ago

“Competitive price , excellent communication. Speedy delivery”

Helpful Report

Posted 5 months ago

“Very pleased for the sample, really beautiful!”

Helpful Report

Posted 5 months ago

“Fabulous fabric samples delivered super fast”

Helpful Report

Posted 5 months ago

“The wallpaper is absolutely perfect, very good quality and a design which everyone comments on. Delivery was ok, a little slow by today’s standards, but it arrived well packaged and safe. Would definitely buy from here again as they have a super selection of papers.”

Helpful Report

Posted 5 months ago

“Prompt delivery. Exactly as ordered.”

Helpful Report

Posted 5 months ago

“I ordered wallpaper samples but I'm very impressed how speedily they were dispatched”

Helpful Report

Posted 5 months ago

“Absolutely loved the sample size. It helps to get an actual feel for what the wallpaper will look like on the walls. The quality of the paper is incredible with vibrant colors and dimension. The hardest part is deciding which one to order.”

Helpful Report

Posted 5 months ago

“Very speedy arrival of samples.”

Helpful Report

Posted 5 months ago

“Excellent service, and good quality wallpaper.”

Helpful Report

Posted 5 months ago

“Very helpful person when phoned. Great advice. Order arrived promptly. Material is lovely. Can't wait to get my cushions made. Thank you.”

Helpful Report

Posted 5 months ago

“Website is well organized and easy to navigate. Sampels came promptly and were a good size, it was nice to have the larger image print on the reverse. I will definitely be ordering from this company when I make my final choice - they are all so lovely, it's still quite hard to decide! Potential improvement to the sample would be a fuller image of repeating patterned wallpaper as the larger design had a different impression to the image provided on the reverse.”

Helpful Report

Posted 5 months ago

Jane Clayton is rated 4.8 based on 11,167 reviews