Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,865 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

475

Anonymous

Anonymous // 01/01/2019

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“Very helpful, answered the phone. Order received in good time. I am likely to use this business again”

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Posted 3 months ago

“Excellant work on the blind.”

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Posted 3 months ago

“Excellent communication. Arrived safely and quickly. Fantastic quality. Very impressive thank you”

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Posted 3 months ago

“I placed an order and I received it within 3 days. Excellent service”

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Posted 3 months ago

“Apart from the great price on the wallpaper, which was delivered quickly and in perfect condition. I also had a question and although they didn't have the answer immediately they said they would call me back, which they did with all the required information. I will certainly be using Jane Clayton & Company again.”

Jane Clayton 5 star review on 21st January 2026

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Posted 3 months ago

“Very impressed with the service and would definitely use again.”

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Posted 3 months ago

“The website is super easy to navigate with an excellent range of fabrics and wallpapers. The samples were delivered within days of ordering. The efficiency and trustworthiness of the service is encouraging and I will continue to use Jane Clayton for future projects.”

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Posted 3 months ago

“Initially sent for samples then a full order. Very rapid process from ordering to receipt. Just sent for more samples for a forthcoming project.”

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Posted 3 months ago

“Absolutely perfect and exquisite in every way. Thank you.”

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Posted 3 months ago

“Samples came quickly and were exactly what I ordered. Thank you”

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Posted 3 months ago

“I was a little disappointed to be honest , I had subscribed and was hoping to get 10% off my first order which cost £265.00 , only to find that I didn't get it as my wallpaper was reduced by £20.00. Don't think I will be ordering again I'm afraid.”

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Posted 3 months ago

“Amazing customer service really fast delivery 👏”

Jane Clayton 5 star review on 19th January 2026

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Posted 3 months ago

“So far only used to order a couple of sets of samples but both received within 48 hrs. Goodxsized samples of Pretigious Textile fabrics and true to images on the website.”

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Posted 3 months ago

“Excellent service… Thankyou 😃😃😃👍🤩”

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Posted 3 months ago

“Whether using the online service or speaking to one of the customer service advisers, the result is always good. I have ordered online when I know what I have wanted, but also use their advice service which has been extremely helpful. Orders arrive quickly and that is also a bonus.”

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Posted 3 months ago

“Prompt and polite providing an excellent service.”

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Posted 3 months ago

“Fabulous service, 3 samples arrived quickly. Ordered my favourite for the next decorating project. Thank you”

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Posted 3 months ago

“I've purchased from this company multiple times. Always consistently good service. Fast delivery, quality papers, and easy ordering process, all at competitive prices.”

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Posted 3 months ago

“I ordered and paid for three rug samples. UPS couldn’t find my address so I had to redirect delivery to the nearest eligible shop and make a trip to collect. Of the three samples I received, there was one that I actually ordered and two that I didn’t. Reporting this to JC led to a requirement to provide photographic evidence before it could be addressed. All in all, quite a lot more effort than it was worth.”

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Posted 3 months ago

“Wallpaper arrived as described when forecast. Price competitive.”

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Posted 3 months ago

Jane Clayton is rated 4.8 based on 10,865 reviews