Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,609 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

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“I buy all my fabrics from this site. With great samples, quick turnaround and loads of choice I find the whole package brilliant. I recommend the site to all my friends.”

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Posted 3 months ago

“Great. Thanks”

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Posted 3 months ago

“Order easily placed, communication very good, prompt action and delivery. Thankyou.”

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Posted 3 months ago

“Good website and very efficient delivery.”

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Posted 3 months ago

“The curtains were fab thank you, the only problem we have is we put in the wrong measurements and spent£245 with no curtains 🤦🏼‍♀️but as it’s our fault we can’t complain.”

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Posted 3 months ago

“Prompt delivery of my ordered samples. Generous sizes for colour matching with other items at home.”

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Posted 3 months ago

“We ordered quite a few samples, they arrived timely and were all very quality materials. We’ve now chosen one, and will purchase our rolls.”

Jane Clayton 5 star review on 4th October 2025

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Posted 4 months ago

“Efficient and on time.”

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Posted 4 months ago

“Considering what I ordered came from America it was very fast delivery I was pleased with my goods And good quality Thank you”

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Posted 4 months ago

“Great choice great delivery”

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Posted 4 months ago

“Great response times Excellent products at fabulous prices”

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Posted 4 months ago

“quality of paper very good and sample quickly received, my only gripe is that the size of sample given is not big enough to gauge whether it will be suitable for a room or not, you need the whole width of the paper, I like to pin mine to a wall to see if it will work, a small sample doesnt cut it or give you the wide range of colours within it, so that will stop me buying in case I make a mistake”

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Posted 4 months ago

“I have had excellent service from Jane Clayton and would recommend without hesitation”

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Posted 4 months ago

“Received samples very quickly. Thank you 😊”

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Posted 4 months ago

“All Good!!!.... Highly recommended.”

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Posted 4 months ago

“good commuication,good delivery, good wallpaper”

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Posted 4 months ago

“Superb, easy to order free samples of wallpaper, generous sizes so easy to visualise in the room. I then purchased 3 x rolls of wallpaper. All from the same batch, packaged really well and delivered on time. I always use Jane Clayton for wallpaper, they have a fantastic selection!”

Jane Clayton 5 star review on 1st October 2025

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Posted 4 months ago

“Great service, great fabrics, great wallpaper, all at a good range of prices. I'm a happy customer! : )”

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Posted 4 months ago

“Fantastic purchase. Great quality wallpaper at a fantastic price. The service was exceptional and delivery, even to Scotland, only took two days!! I shall use this company again and highly recommend them to others. Thank you 😊”

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Posted 4 months ago

“Pleasant and helpful staff during a phone order”

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Posted 4 months ago

Jane Clayton is rated 4.8 based on 10,609 reviews