Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,609 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wallpaper samples received as requested, good size showing pattern and colours. A little slow to arrive but nicely packaged.”

Helpful Report

Posted 4 months ago

“Wonderful selection of wallpaper. So easy to order samples and the actual wallpaper. Came within 3 days as promised. Super service and a beautiful product.”

Helpful Report

Posted 4 months ago

“Quick delivery & competitive pricing”

Helpful Report

Posted 4 months ago

“Love the paper still trying to match paint.”

Helpful Report

Posted 4 months ago

“Good value and service. The only issue was not being advised of dispatch which caused unnecessary anxiety with the arrival of decorators imminent, hence one point deducted.”

Helpful Report

Posted 4 months ago

“Brought some material and had samples sent. Excellent service and communication throughout Hope to be purchasing some more very soon”

Helpful Report

Posted 4 months ago

“Excellent service, fast supply of samples.”

Helpful Report

Posted 4 months ago

“Always excellent service, comprehensive selection of wallpapers, website easy to navigate, delivery quick and efficient. We have used this company several times.”

Helpful Report

Posted 4 months ago

“The sample took so long to arrive I had found alternative fabric elsewhere. I don't know if it was you or the post office but it shouldn't take a week to get a small piece of material. The fabric itself was nice.”

Helpful Report

Posted 4 months ago

Hi there Patricia, Thank you for taking the time to leave us a review, and we are sincerely sorry to hear that your order was delayed via Royal Mail. Please rest assured, we are reviewing our sample delivery methods in order to provide the best possible delivery service going forward. I do hope we'll have the opportunity to restore your faith in us in future. Best wishes, Jane Clayton & Company

Posted 4 months ago

“Found my choice of wallpaper at a discounted price. Delivery prompt and wallpaper was packed and well protected.”

Helpful Report

Posted 4 months ago

“Excellent company, great quality products from top leading brands”

Helpful Report

Posted 4 months ago

“Delighted with my purchase. Delivered as per email”

Helpful Report

Posted 4 months ago

“Excellent service in respect of sample deliver”

Helpful Report

Posted 4 months ago

“Excellent product, speedy deilvery. Very impressed. Would highly recommend company.”

Helpful Report

Posted 4 months ago

“The company was very good & Had the item we whanted service was brilliant next day delivery. We will definitely use the company again”

Helpful Report

Posted 4 months ago

“Lovely fabric and great quality. However processing and delivery is very slow.”

Helpful Report

Posted 4 months ago

“The samples I ordered were the perfect size! They came quickly and ordering was very easy!”

Helpful Report

Posted 4 months ago

“The wallpaper samples have been really useful & of a size where you can determine all the colours.”

Helpful Report

Posted 4 months ago

“First class all the way gorgeous fabrics and wallpaper”

Helpful Report

Posted 4 months ago

“Delighted with the gorgeous curtains - beautifully finished. The online guidance and in particular the advice I received over the phone before ordering was very helpful. Delivery was on time which was appreciated, but the courier only gave notice of the delivery slot on the day, half an hour before the four hour delivery slot it was due to expire. Notice the day before delivery would have been helpful. Fortunately we were in.”

Helpful Report

Posted 4 months ago

Jane Clayton is rated 4.8 based on 10,609 reviews