Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,006 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

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“Excellent service, delivered in 2 days”

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Posted 4 months ago

“Delighted with fabric purchase / great price, and amazingly prompt delivery . Couldn’t be happier.”

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Posted 4 months ago

“Fantastic low prices and super quick delivery”

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Posted 4 months ago

“Prompt delivery and fabrics received reflect the photos shown online.”

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Posted 4 months ago

“Prompt and efficient service with bonus of being cheaper than John Lewis”

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Posted 4 months ago

“Very friendly and efficient service. Great price and quick delivery”

Jane Clayton 5 star review on 20th February 2026

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Posted 4 months ago

“Efficient and straightforward”

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Posted 4 months ago

“Have ordered lots of samples and fabrics over the last few years and have always had excellent service. I ordered a first pair of curtains and have received them within the timeframe indicated. They are very well made, measurements perfectly accurate - delivered nicely folded with clear instructions to hang. As a perfectionist amateur curtain-maker myself (but short of time) I was pleasantly surprised. Great quality!”

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Posted 4 months ago

“I am very pleased with the product and customer service. The quality of the area rug I purchased is outstanding! If questions/concerns arise, customer service resolves issues quickly. I strongly recommend Jane Clayton.”

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Posted 4 months ago

“very helpful with samples”

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Posted 4 months ago

“Very efficient sending out my samples,thanks.”

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Posted 4 months ago

“Samples received quickly, beautifully presented. All samples requested arrived together, rather than from the suppliers themselves, which made choosing so much faster and simpler. A very good experience, which allowed me to order a blind quickly and easily. Thank you”

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Posted 4 months ago

“Ive ordered wall paper, fabric samples and more recently fabric. Quick delivery, excellent customer service when you telephone & a very professional/efficient service. I will 100% be ordering with this company again.”

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Posted 5 months ago

“Great customer service, fabulous products. Thank you”

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Posted 5 months ago

“Fast efficient service , I sent for real silk fabric samples and now order fabric for my Roman blinds with confidence.”

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Posted 5 months ago

“Great experience. Ordered 5 curtain samples which arrived within 48 hours. The company were let down by Royal Mail as they had sent the samples using track 24 and had expected me to receive them 24 hours after I ordered them.”

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Posted 5 months ago

“Excellent and I was delighted that it only took a few days to receive samples and then the roll of fabric that I had chosen. Thank you!”

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Posted 5 months ago

“The curtains I ordered are a perfect fit and excellent quality.”

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Posted 5 months ago

“I received my sample and the toll of wallpaper very quickly and communication was excellent.”

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Posted 5 months ago

“Fantastic range to choose from, and I was able to have 5 free samples delivered for a relatively low postal fee. The fabrics are all beautiful but it is well worth checking the samples, as some of them look a little different to the image online, and you can't tell what the texture is like. Also online it is hard to get a sense of the scale of the print sometimes. I will definitely come back to Jane Clayton & Co when I have chosen a fabric for my blinds.”

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Posted 5 months ago

Jane Clayton is rated 4.8 based on 11,006 reviews