Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,612 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paper arrived in time very well packaged and no issues Wonderful selection will be using you again”

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Posted 7 months ago

“Good quality items at a reasonable price Arrived with the timescale quoted. Unfortunately the courier didn't give any notice or warning.”

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Posted 7 months ago

“Outstanding quality and beautiful design”

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Posted 7 months ago

“Absolutely delighted with my cushion I ordered it over the phone from southern Ireland the lady was lovely and very helpful the package was wrapped very carefully two make shure it arrived safely I will definitely order again great company many thanks”

Jane Clayton 5 star review on 11th June 2025

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Posted 7 months ago

“absolutly great- paper just arrived diane at b.ferry very helpful”

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Posted 7 months ago

“Had great customer service . The product arrived very well packaged and was lovely .”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Great service, quick delivery, high quality paper and good communication.”

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Posted 7 months ago

“Someone else’s order sent in error. Returned but still to receive my order.”

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Posted 7 months ago

Hi there Helen, Thank you for taking the time to share your feedback, and we are sincerely sorry for the mix-up! If you are still awaiting your order, I would encourage you to reach out to our Customer Service team via 01761 404 505 or theteam@janeclayton.co.uk where we would be eager to support you through to a resolution. Best wishes, Jane Clayton & Company

Posted 7 months ago

“Sent for a sample and loved it.”

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Posted 7 months ago

“So pleased with the samples we ordered. Easy to navigate site and delivery was slick and speedy. Impressed and would order again without hesitation.”

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Posted 7 months ago

“Useful samples. Sent quickly and a decent size.”

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Posted 7 months ago

“Beautiful paper and great service!”

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Posted 7 months ago

“Great service, fast delivery and helpful team”

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Posted 8 months ago

“I have not put the paper up as yet but it looks lovely and is high Quality paper. The delivery process was straight forward and it came well packaged and protected.”

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Posted 8 months ago

“very prompt delivery”

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Posted 8 months ago

“I recently purchased wallpaper for my entire home from Jane Clayton’s company, and I couldn’t be happier with the experience. From start to finish, everything was handled with great professionalism. The delivery was fast and reliable, and the quality of the wallpaper exceeded my expectations. Every detail was perfect — the patterns, the materials, and the finish. I highly recommend this company to anyone looking for high-quality wallpaper and excellent customer service!”

Jane Clayton 5 star review on 5th June 2025

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Posted 8 months ago

“Fabulous material that worked very well for the cushion covers I wanted. Great service with fast delivery. Thank you. No queries.”

Jane Clayton 5 star review on 4th June 2025

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Posted 8 months ago

“Ordered samples. Arrived promptly. Not made anything up yet. Fabrics look and feel great. Thank you. Theresa”

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Posted 8 months ago

“Speedy service, wallpaper is lovely.”

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Posted 8 months ago

Jane Clayton is rated 4.8 based on 10,612 reviews