Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,018 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,018 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

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“Very efficient and professional service. It is nice to depend on this when a material requirement is needed on time.”

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Posted 5 years ago

“Lovely material and true to the colour on the website just what I wanted and very reasonable. The packaging was perfect to, it arrived crease free somewhat to my surprise. I am glad I waited for the suppliers to get it back in!! Thank you I won’t hesitate to order from you again.”

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Posted 5 years ago

“Very fast delivery, and a great price. Wallpaper was perfect, room looks great. Thanks”

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Posted 5 years ago

“I was very happy with our purchase. I received e mail up dates on delivery. It came promptly. Would buy with confidence another time.”

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Posted 5 years ago

“I wish I could give this zero stars! I ordered several wallpaper samples in September and today I got an email notification that a couple of them had been dispatched. What kind of strange company sends SAMPLES 4 months after they've been requested?! Bizarre.”

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Posted 5 years ago

“Great choice of products and prompt delivery. Well run business”

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Posted 5 years ago

“Excellent help with measurements. Rolls were delivered within 4 days of order. Definitely use Jane Clayton again bit sorry now I’ve used a high street shop before as there service was nowhere near as good. Hopefully I place another order soon”

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Posted 5 years ago

“I called the team to check on a delivery progress clearly impacted by holiday period and virus. The lady there was amazingly helpful and caring. Five stars all the way”

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Posted 5 years ago

“Great quality rug and excellent efficient service.”

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Posted 5 years ago

“Placed my order 2 weeks ago and I have not had any communication or email yet of when it will be delivered. I am cancelling the order. Hoping to get my refund as fast as my money was taken. Not buying from this shop any more”

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Posted 5 years ago

“A very reliable service. Although one of the fabrics is out of stock due to Covid, we have still received excellent communications and updates. Thank you”

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Posted 5 years ago

“Ordered wallpaper on 17th December with delivery quoted as 3-6 days. Money taken immediately, dispatch notification still not yet received, 4 emails sent, no response to any, about to raise a dispute to get funds back. Go somewhere else”

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Posted 5 years ago

“Excellent service and information on delivery given”

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Posted 5 years ago

“Excellent service, excellent price. Ordered over the phone. Speedy delivery. Very happy!!🤗”

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Posted 5 years ago

“Helpful and efficient”

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Posted 5 years ago

“Always very helpful and efficient whoever I speak to. Always easy and straightforward to place an order.”

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Posted 5 years ago

“Excellent service and communication, the personal touch which is always welcome. Good price too, cheaper than I found elsewhere. I would definitely shop here again.”

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Posted 5 years ago

“Order taken efficiently. Delivery on time. No problems at all.”

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Posted 5 years ago

“Ordered fabric which turned out to be out of stock. The company instantly emailed me offering a refund and also suggested some alternatives. I went with an alternative and the fabric arrived swiftly afterwards. Very happy 😃”

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Posted 5 years ago

“Very helpful and prompt delivery.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,018 reviews