Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,887 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very happy with my wallpaper what else can I say 5stars”

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Posted 5 years ago

“Order was exactly as requested. Very neatly packed.”

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Posted 5 years ago

“All the staffs are very helpful. Even I need to return some item recently they are fast to reply and order the correct item immediately.”

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Posted 5 years ago

“I bought a couple of rolls of Sanderson wall covering and the price was very competitive. Due to supply problems the product was delivered later than initially expected. However, the company kept me up to date on the updated delivery date and I was impressed when they arrived as promised.”

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Posted 5 years ago

“Received my wallpaper on the 19th November, ordered early to make sure I had plenty of time before the decorator stated on the 7th December, we decided not to wallpaper the full room instead just doing feature walls, therefore wallpaper left over without bring unwrapped. Telephoned today, 14th December, to be informed only full orders were returnable, so to future customers beware, no returns for wall paper unless the full order, I was going to order curtains and cushions from Jane Clayton, will now be looking for another supplier.”

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Posted 5 years ago

“Very pleased with my recent purchase. Thank you to Lydia for her care and attention , nice to receive some good old fashioned customer service. First time I have used Jane Clayton but it won’t be the last and I can recommend them for a trouble free buying experience.”

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Posted 5 years ago

“Excellent! I am really pleased with my cushions. Thank you.”

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Posted 5 years ago

“Great service and delighted with Bodega Rug!”

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Posted 5 years ago

“Great after sales service - would have been excellent if you'd not switched your phones off thanks to Black Friday contact volumes - but resolved everything fully, just a little slower and dis-jointed than I would have preferred.”

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Posted 5 years ago

“Fantastic website with the largest selection I have ever seen, and the F&B wallpaper was “Perfection” and well priced. We will be using Jane Clayton again and again”

Jane Clayton 5 star review on 14th December 2020

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Posted 5 years ago

“Gave great advice over the phone. Wallpaper turned up quickly even though it was from the States. It looks amazing on the walls”

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Posted 5 years ago

“Customer service, service in general was excellent and very helpful. Unfortunately the delivery driver left the goods at another door and no card so didnt find it till it had been left out in the rain for a few days.”

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Posted 5 years ago

“Very helpful staff and friendly and product excellent. Will be returning for more.”

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Posted 5 years ago

“Great service and absolutely love my wallpaper”

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Posted 5 years ago

“Easy , no fuss service. Delivered on time”

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Posted 5 years ago

“Good service. Delivery charge of £6.95 for one metre of fabric far too high.”

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Posted 5 years ago

“Lovely fabric thank you.”

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Posted 5 years ago

“Very good service, goods delivered quickly, would definitely recommend.”

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Posted 5 years ago

“Unfortunately, I am missing three rolls of wallpaper from my delivery. I understand the current constraints in responding to customer queries due to COVID but not acknowledging phone calls or emails is unacceptable. I am at a loss at what to do next.......”

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Posted 5 years ago

Hi Eleanor, Thank you for your review. I'm sorry we haven't been able to get in toucher soon, I can now see my colleague has been in touch and your issue has been resolved. Kindest regards, JC

Posted 5 years ago

“Excellent service. Romo Wallpaper ordered late Monday afternoon delivered first thing Wednesday morning. Also received Black Friday discount.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,887 reviews