Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,231 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“Excellent choice of fabrics. Easy to navigate web site and prompt delivery. Only criticism only 3 free samples available and quite expensive to order extra. Good sale discount across wide range.”

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Posted 5 years ago

“I love the selection of fabrics and wallpapers on offer. Website works well and dispatch was quick. Customer service was efficient when products weren't available.”

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Posted 5 years ago

“Lovely wallpaper delivered well protected, wonderful service.”

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Posted 5 years ago

“Fabulous range of beautiful fabrics at all levels. A quick and easy ordering service and prompt delivery. Any problems or queries easily solved. An easy to navigate web-site. First class.”

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Posted 5 years ago

“Would have been 5 stars but the delivery took longer than expected and communication was delayed. Overall, very happy with product and the response to query.”

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Posted 5 years ago

“Very good customer service, and a good overall experience.”

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Posted 5 years ago

“Great service , absolutely love the wallpaper”

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Posted 5 years ago

“Fabric arrived well packed and very quickly. Excellent service.”

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Posted 5 years ago

“Very efficient and reliable. A pleasure to order from them.”

Jane Clayton 5 star review on 5th February 2021

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Posted 5 years ago

“The quality of fabric and the swift delivery makes it my online choice . I love that I can get designer fabrics deliverd to my door .”

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Posted 5 years ago

“We recently ordered wallpaper. It all arrived on time. Well packed and great service. Prior to placing our order we did request samples. These also arrived without and problems. Great service ! Thank you”

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Posted 5 years ago

“Item arrived perfectly. Slight delay to delivery due to Brexit but was kept informed all the way through.”

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Posted 5 years ago

“Ordered some fabric , excellent price as had a January reduction . Arrived quickly too .”

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Posted 5 years ago

“A beautiful rug but took a long time to come. Carol”

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Posted 5 years ago

“Good choice of papers, very quick despatch - couldn’t be any better”

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Posted 5 years ago

“Reliable service and responded quite promptly to e Mail enquiry re delivery of order”

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Posted 5 years ago

“Although the order was delayed, the item was late due to no fault of Jane Clayton & Company and they kept me informed continually. The product was great too!”

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Posted 5 years ago

“The quality of the product and service were great. They kept me up to date with issues caused by Brexit.”

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Posted 5 years ago

“Concerning !!! No-one will provide an update on the order. No answers other than automated generic email. No one answers the phone either. Seriously worried the money spent with this company is lost.”

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Posted 5 years ago

Thank you for your review. I am very sorry you feel this way, we are currently experiencing a very high volume of customer enquiries. However, I can see your email has been responded to and your order has been dispatched - it should be arriving imminently.

Posted 5 years ago

“Material arrived promptly, well wrapped and exactly what I ordered. Excellent quality and stunning!”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,231 reviews