Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,882 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Always excellent service, comprehensive selection of wallpapers, website easy to navigate, delivery quick and efficient. We have used this company several times.”

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Posted 8 months ago

“The sample took so long to arrive I had found alternative fabric elsewhere. I don't know if it was you or the post office but it shouldn't take a week to get a small piece of material. The fabric itself was nice.”

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Posted 8 months ago

Hi there Patricia, Thank you for taking the time to leave us a review, and we are sincerely sorry to hear that your order was delayed via Royal Mail. Please rest assured, we are reviewing our sample delivery methods in order to provide the best possible delivery service going forward. I do hope we'll have the opportunity to restore your faith in us in future. Best wishes, Jane Clayton & Company

Posted 8 months ago

“Found my choice of wallpaper at a discounted price. Delivery prompt and wallpaper was packed and well protected.”

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Posted 8 months ago

“Excellent company, great quality products from top leading brands”

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Posted 8 months ago

“Delighted with my purchase. Delivered as per email”

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Posted 8 months ago

“Excellent service in respect of sample deliver”

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Posted 8 months ago

“Excellent product, speedy deilvery. Very impressed. Would highly recommend company.”

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Posted 8 months ago

“The company was very good & Had the item we whanted service was brilliant next day delivery. We will definitely use the company again”

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Posted 8 months ago

“Lovely fabric and great quality. However processing and delivery is very slow.”

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Posted 8 months ago

“The samples I ordered were the perfect size! They came quickly and ordering was very easy!”

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Posted 8 months ago

“The wallpaper samples have been really useful & of a size where you can determine all the colours.”

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Posted 8 months ago

“First class all the way gorgeous fabrics and wallpaper”

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Posted 8 months ago

“Delighted with the gorgeous curtains - beautifully finished. The online guidance and in particular the advice I received over the phone before ordering was very helpful. Delivery was on time which was appreciated, but the courier only gave notice of the delivery slot on the day, half an hour before the four hour delivery slot it was due to expire. Notice the day before delivery would have been helpful. Fortunately we were in.”

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Posted 8 months ago

“Always good value.”

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Posted 8 months ago

“A quick search on line resulted in my introduction to Jane Clayton. They had exctly what I'd been hunting for, great pricing, and seamless service and delivery.”

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Posted 8 months ago

“I have used this company twice now for wallpaper. Both times orders have been processed and delivered perfectly! Thank you 😊”

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Posted 8 months ago

“Beautiful Liberty upholstery fabric at the best price! Upon ordering it said shipping between 5-10 days, this was not met however, they did email me within this timeframe and updated me that the parcel would be delayed and why. Parcel arrived 15 working days after order and was well wrapped - rolled not folded, which is essential with velvet. Overall a fantastic buying experience.”

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Posted 8 months ago

“Professional and prompt Very pleased with my purchase”

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Posted 8 months ago

“My samples arrived in good time and were of excellent standard, helping me to decide which papers to choose for my new home”

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Posted 8 months ago

“Excellent products and service. Timely delivery and a worthwhile saving on price. My failing is that I failed to realise the Zoffany wallpaper edge needs trimming.”

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Posted 8 months ago

Jane Clayton is rated 4.8 based on 10,882 reviews