Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,893 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Headboard arrived on time and looks amazing! My emails were always responded to very promptly. Would most definitely recommend Jane Clayton.”

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Posted 5 years ago

“My item was delivered as advised.This company is price competitive and informative.”

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Posted 5 years ago

“Commande facile livraison express papier peint très ben conditionné tout à fait co forme et 40%moins cher qu'ailleurs. What else?”

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Posted 5 years ago

“Outstanding service.. Ordered and delivered within 36 hrs... Fantastic..”

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Posted 5 years ago

“Fastest delivery no hassle very pleased”

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Posted 5 years ago

“Excellent price and quick delivery, especially as it was to the IOM and just before Christmas. Thank you!”

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Posted 5 years ago

“Good customer information”

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Posted 5 years ago

“The fabric is lovely and delivery was prompt. Unfortunately the repeat pattern data was wrong, so I bought more than I needed. The first email I received suggested I did not know the difference between vertical and horizontal. Scion then came back and said that they had a 5% error allowance and this fell within that. So 71.5 cm was what I got against a stated repeat of 68 cm. The main reason I have only given three stars is for the way my complaint was initially handled and then the "tough luck - it's not our problem" attitude.”

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Posted 5 years ago

“Great wallpaper and delivered quickly”

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Posted 5 years ago

“Terrible customer service, have sent 2 emails and still awaiting a reply! Would never use company again and certainly wouldn’t recommend”

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Posted 5 years ago

“Poor customer comms, delayed delivery, average product.”

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Posted 5 years ago

“Beautiful fabric sent quickly and packaged well.”

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Posted 5 years ago

“December 2020, even in this busy period materials arrived as planned.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent communication and very helpful. Fast delivery too”

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Posted 5 years ago

“Just received my fourth pair of made to measure curtains from Jane Clayton and have been delighted with all of them. The dimensions are exact and they're made to a really high standard. The choice of fabric is amazing.”

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Posted 5 years ago

“Went slightly barmy and treated the walls to Farrow & Ball wallpaper, great price, fabulous service, packed and delivered will total care. Very impressed. Thank you”

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Posted 5 years ago

“Unfortunately my rug was very late due to Covid but also it has arrived in the wrong colour. Hopefully customer service can resolve as they have been helpful so far.”

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Posted 5 years ago

“Great service and speedy delivery.”

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Posted 5 years ago

“I can higly recommend Jane Clayton. Fabric als expected, well packed and so fast! Delivery to Germany within eight days! Thank you!”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,893 reviews