Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,610 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 6th February 2026

461

Anonymous

Anonymous // 01/01/2019

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“Samples arrived promptly, now need to decide as both beautiful”

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Posted 5 months ago

“My wallpaper arrived very quickly, excellent service.”

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Posted 5 months ago

“Samples received quickly and fabric chosen arrived the next day Excellent service, great range of fabrics”

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Posted 5 months ago

“VERY PROMPT SERVICE. WILL DEFINITELY USE AGAIN.”

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Posted 5 months ago

“The best service! Very professional and quick delivery.”

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Posted 5 months ago

“Very efficient, samples arrived quickly.”

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Posted 5 months ago

“Fabric samples arrived quickly and were a good size. Quality was very good too. Only downside is my PC must be set differently as some colours weren't as they looked on-screen. Otherwise, excellent!”

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Posted 5 months ago

“Hurtig levering fra England til Danmark.”

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Posted 5 months ago

“The wall paper I ordered was lovely and will be ordering soon”

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Posted 5 months ago

“Very much enjoyed shopping with Jane Clayton, efficient website and customer service. The products have been even better than expected. Hope to use the company again.”

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Posted 5 months ago

“Quick service and lovely fabric!”

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Posted 5 months ago

“Requested 3 samples. Struggling to decide which we want - all lovely”

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Posted 5 months ago

“The polyester velvet material was delivered in a very robust tube and in good condition. However, it's use in recovering an armchair proved problematic. Compared with the cotton velvet it replaced it was very difficult to handle being very soft and slippery. Neat folds were difficult to achieve and the slightest unevenness of any wadding showed through. I should have asked for a sample first - maybe a lesson learnt. Having said that the finished chair will hopefully keep its looks for a long time. The attached photo was taken prior to braid trimming.”

Jane Clayton 5 star review on 25th August 2025

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Posted 5 months ago

“Excellent fast service providing samples”

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Posted 5 months ago

“Great choice with prompt service. I will definitely use Jane Clayton and company again.”

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Posted 5 months ago

“Excellent communication and quick delivery. I ran out of wallpaper for a project I was doing and they sent out an extra roll the next day after I contacted them”

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Posted 5 months ago

“Excellent ordering service and efficient delivery.”

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Posted 5 months ago

“Prompt delivery of the material I ordered.”

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Posted 5 months ago

“Fantastic selection of fabrics and great sample service”

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Posted 5 months ago

“Beautiful rug very pleased with it. Attention to detail is wonderful. Speedy delivery 🤩”

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Posted 5 months ago

Jane Clayton is rated 4.8 based on 10,610 reviews