Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,167 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

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“The website is very clear and easy to navigate. There are plenty of filters so that time isn't wasted. Sample ordered came very quickly. There were a couple of free samples which was appreciated.”

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Posted 5 months ago

“Prompt excellent service, kept us informed at all stages.”

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Posted 5 months ago

“Glorious upholstery materials. Great website and fast delivery of samples. What's not to like?”

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Posted 5 months ago

“Great fabric and delivery”

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Posted 5 months ago

“Absolutely brilliant service. Highly recommend.”

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Posted 5 months ago

“I have very happy with my rug. Quality and the colour is great. My original ordered was out of stock. They quickly got in contact with me and I decided to go with a different colour. I’m very happy and will definitely be ordering again.”

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Posted 5 months ago

“Delivery and quality great Calculator for quantity wildly overestimated amount of paper needed. I only used 2/3 of the rolls but was outside the 30 day window by the time the decorator could complete the work and the company refused to accept a return for refund which is disappointing as the problem was caused by your on line calculation. Very disappointed with that aspect of the service so would be reluctant to use Jane Clayton again for that reason.”

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Posted 5 months ago

“Very helpful staff and very knowledgeable and efficient.”

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Posted 5 months ago

“Wide choice of fabrics and quick response and delivery of samples”

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Posted 6 months ago

“absolut perfect, found the right wallpaper, very fast, will order”

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Posted 6 months ago

“Requested a sample of wallpaper, presentationof sample of a high quality, received in good time and was a lovely quality. I love the sample, just unsure if the colour will work for me.”

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Posted 6 months ago

“Beautiful fabrics to choose from. Excellent customer service. Shipping on time”

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Posted 6 months ago

“Purchased exactly what I wanted easily and received it promptly. Thank you”

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Posted 6 months ago

“Very happy with the service and material I received . Prompt delivery .”

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Posted 6 months ago

“The Roman blind and cushions were of top luxury quality.”

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Posted 6 months ago

“Excellent service . We only buy our curtains from Jane Clayton . The quality is fantastic”

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Posted 6 months ago

“I requested some samples of fabric and received them within two days - I was impressed with the speed and how easy it was to navigate the website.”

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Posted 6 months ago

“Ordered and paid for delivery of a sample which we liked. We then ordered the same as wallpaper only to find the colour way had been discontinued. Had to request a refund which did not include the sample cost and postage. Company website needs to be updated regularly.”

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Posted 6 months ago

“The products are beautiful however the small size of the sample doesn't allow me to make a decision on the suitability of the wallpaper. It was insufficient to show the pattern repeat and not large enough to appreciate how light changes the colour of the paper. I would have purchased but unfortunately not prepared to make a decision based on the sample size sent.”

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Posted 6 months ago

“Prompt delivery, quality fabric.”

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Posted 6 months ago

Jane Clayton is rated 4.8 based on 11,167 reviews