Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,223 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 10% discount off your first order does not apply if you are buying discounted items which is fair enough but should be clearly stated.although There is only a 14 day return policy and the purchaser is responsible for the cost of the return. Very disappointing for me. I would not use this company again, nor would I recommend it.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Irene. We are sorry to hear you feel this way. I can see a member of the team has been in touch regarding this, and this has now been resolved. We hope to hear from you in the near future.

Posted 4 years ago

“Hugely grateful for the ease of using Jayne Clayton’s site . Chose & Ordered my lovely wallpaper in the comfort of my own h ome & it was delivered within two days ! So impressed & highly recommend”

Helpful Report

Posted 4 years ago

“Delivery was quick and the fabric is lovely and just as shown online. The delivery people UPs were not so efficient but all was sorted out by delightful Jessica from customer services.”

Helpful Report

Posted 4 years ago

“I did not recieve the product!!! And It was charged in my credit card”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Friendly staff, good quality made to measure curtains (received sooner than anticipated), easy to use web site.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Really pleased with the Harlequin rug, it is lovely. A really good website.”

Helpful Report

Posted 4 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Superb delivery time. The type of company you want to deal with.”

Helpful Report

Posted 4 years ago

Thank you for your review Deryl! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Really fast and polite replying to any queries. The delivery was prompt and presented beautifully compared with other suppliers. The product itself is exactly as described plus there was no problem asking and receiving samples.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“I was very impressed with the quick delivery of the fabric I ordered. It was packaged well and as described in the website”

Helpful Report

Posted 4 years ago

Thank you for your review Sarah! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Very professional company .Always get updated for the order .Fast delivery .Big selections of wallpaper at unbeatable prices .”

Helpful Report

Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Magda!

Posted 4 years ago

“Great service - easy and speedy. I certainly will be placing another order from this company”

Helpful Report

Posted 4 years ago

Thank you for your review Kim! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“excellent quality I am advised it was very good to work with. would buy again.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Robert!

Posted 4 years ago

“An excellent and efficient service. Fabric arrived 24 hours after placing order. A good price for the fabric saving me 20% of the RRP. I will definitely use their services again.”

Helpful Report

Posted 4 years ago

Thank you for your review Kate! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“They provide an excellent service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“From start to finish excellent service and wallpaper is such good quality would highly recommend and will definitely be using this company again”

Helpful Report

Posted 4 years ago

Thank you for your kind review Amanda! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Vibrant designs executed expertly and accurately depicted, allied with competent customer service make for an unbeatable offering. I couldn't ignore it.”

Helpful Report

Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Very easy ordering process. Answered my questions promptly and succinctly re blind drop height. Perfect fit and great quality workmanship. I was wary of ordering on line but the blind is everything I wished for.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Laura! We are so pleased to hear that you are happy with your made-to-measure blind! We look forward to hearing from you again soon.

Posted 4 years ago

“Fab choice of products. Fab service. So pleased! Will definitely use this company again and recommend them to others.”

Helpful Report

Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,223 reviews