Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,223 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer care and great prices. Item ordered was awaiting new print run which then got delayed at customs. I was kept informed at all times in an kindly and efficient manner. All my emails were answered within hours. On arrival with seller they were couriered to me to meet a deadline I had for their arrival. Amazing service. Thoroughly recommend this business.”

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Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Great service, would highly recommend”

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Posted 4 years ago

Thank you for your kind review Julia! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Great value will use again”

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Posted 4 years ago

Thank you for your lovely review David!

Posted 4 years ago

“Very helpful replies to our questions and prompt delivery”

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Posted 4 years ago

Many thanks for your kind review Peter!

Posted 4 years ago

“The wallpaper is beautiful and the delivery service was outstanding,”

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Posted 4 years ago

Thank you for your review Martha! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Two weeks have passed and my order has still not been shipped!”

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Posted 4 years ago

“Excellent service and very simple to order.”

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Posted 4 years ago

Thank you for your review Christine! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Excellent, quick delivery. Delighted with our purchase which is now on the wall!”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“I am not sure what Scion Living is, but have been asked to review Jane Clayton and Co. This is not a review of Scion Living, nor should they claim it as such. My experience with JC & Co was great. They responded quickly to all of my queries and helped to track my lost order (not their fault, this was DHL). However, I would recommend they switch to using a different courier service, if possible. I realise this review makes me sound slightly mad.”

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Posted 4 years ago

“Professional, helpful and efficient. After a few purchases of fabric, I ordered two pairs of curtains for my elderly neighbour. They were beautifully made. My only suggestion to further improve service would be to offer the excess fabric. I expect if I had asked I could have had it. When I make my own curtains, I like to keep leftover bits for other projects.”

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Posted 4 years ago

“Wallpaper looks good but haven’t done it yet”

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Posted 4 years ago

Many thanks for your kind review Robert!

Posted 4 years ago

“Been using Jane Clayton for the last 7 years fantastic service and quality.”

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Posted 4 years ago

Thank you for your review Louise! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“The service from Jane Clayton is good but once again UPS delivery has let them down as I received damaged fabric and this is not the only time buying from Jane Clayton that UPS have left the buying experience stressful.”

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Posted 4 years ago

“Brilliant fast service. Very helpful and polite company”

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Posted 4 years ago

Thank you for your lovely review Peter!

Posted 4 years ago

“wonderful customer service, great ordering, fab fabric. Arrived on time well packaged”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Great service. Thank you.”

Jane Clayton 5 star review on 1st October 2022

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Posted 4 years ago

Thank you for your lovely review, Carole!

Posted 4 years ago

“Having been told my order may take 2 weeks to arrive due to manufacturing issues it was actually delivered within 7 days. Very pleased.”

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Posted 4 years ago

Thank you for your review, Elizabeth! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Great choice of fabrics, excellent service and an affordable price. Very happy with my curtains.”

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Posted 4 years ago

Thank you for your lovely review, Amanda! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hearing from you again soon.

Posted 4 years ago

“Very good communication and delivery”

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Posted 4 years ago

Thank you for your review, Margaret! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Fast delivery and safe to purchase from overseas.”

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Posted 4 years ago

Thank you for your lovely review, Judie!

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,223 reviews