Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,170 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 4th September 2026

476

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Company, beautiful rug, & excellent quality underlay, excellent price, the rug was not in stock so placed a back order and received my order within the timeframe, excellent customer service and speedy delivery, very pleased with my purchase. Will definitely use this company again.”

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Posted 1 year ago

“Wallpaper samples received as requested, good size showing pattern and colours. A little slow to arrive but nicely packaged.”

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Posted 1 year ago

“Wonderful selection of wallpaper. So easy to order samples and the actual wallpaper. Came within 3 days as promised. Super service and a beautiful product.”

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Posted 1 year ago

“Quick delivery & competitive pricing”

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Posted 1 year ago

“Love the paper still trying to match paint.”

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Posted 1 year ago

“Good value and service. The only issue was not being advised of dispatch which caused unnecessary anxiety with the arrival of decorators imminent, hence one point deducted.”

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Posted 1 year ago

“Brought some material and had samples sent. Excellent service and communication throughout Hope to be purchasing some more very soon”

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Posted 1 year ago

“Excellent service, fast supply of samples.”

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Posted 1 year ago

“Always excellent service, comprehensive selection of wallpapers, website easy to navigate, delivery quick and efficient. We have used this company several times.”

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Posted 1 year ago

“The sample took so long to arrive I had found alternative fabric elsewhere. I don't know if it was you or the post office but it shouldn't take a week to get a small piece of material. The fabric itself was nice.”

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Posted 1 year ago

Hi there Patricia, Thank you for taking the time to leave us a review, and we are sincerely sorry to hear that your order was delayed via Royal Mail. Please rest assured, we are reviewing our sample delivery methods in order to provide the best possible delivery service going forward. I do hope we'll have the opportunity to restore your faith in us in future. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Found my choice of wallpaper at a discounted price. Delivery prompt and wallpaper was packed and well protected.”

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Posted 1 year ago

“Excellent company, great quality products from top leading brands”

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Posted 1 year ago

“Delighted with my purchase. Delivered as per email”

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Posted 1 year ago

“Excellent service in respect of sample deliver”

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Posted 1 year ago

“Excellent product, speedy deilvery. Very impressed. Would highly recommend company.”

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Posted 1 year ago

“The company was very good & Had the item we whanted service was brilliant next day delivery. We will definitely use the company again”

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Posted 1 year ago

“Lovely fabric and great quality. However processing and delivery is very slow.”

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Posted 1 year ago

“The samples I ordered were the perfect size! They came quickly and ordering was very easy!”

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Posted 1 year ago

“The wallpaper samples have been really useful & of a size where you can determine all the colours.”

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Posted 1 year ago

“First class all the way gorgeous fabrics and wallpaper”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,170 reviews