Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,900 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“The blind looks beautiful but unfortunately not to my specifications! To be fair they are now rectifying but this has created unecessary delay and hassle. Not sure I will use the blind making service again, but good for fabric”

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Posted 1 year ago

Hi there Lisa, Thank you for taking the time to leave us a review, and I'm sorry to hear that your experience fell short of our usual high standards this time. Please be assured that we have logged your feedback internally and will be working with our workroom to prevent such issues from happening in future. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Excellent service - very quick delivery at a competitive price.”

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Posted 1 year ago

“Jane Clayton is the only place to go to for fabrics. They have never failed to deliver on choice, quality and price. Dispatch is speedy and reliable. Thank you”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Excellent service , kept advised at all times. Rapid delivery as well !”

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Posted 1 year ago

“Delighted with purchase and excellent service.”

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Posted 1 year ago

“Wonderful fabric & really gorgeous service - superfast shipment & delivery to Germany with all import tax and customs regulations already completed, a pleasure to buy from! 5 stars*****! I am really happy that I have found the Jane Clayton website and can buy English fabrics despite the Brexit! THANK YOU!!! 🌻🌹🌸🌷🌻”

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Posted 1 year ago

“Delighted with my curtains . Excellent quality and delivered within the timescale indicated when I placed the order, in a large box so minimal creasing and ready to hang. Would recommend unreservedly.”

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Posted 1 year ago

“Great service, all my made to order items were exactly as I requested, well packaged and in pristine condition when I opened the boxes.”

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Posted 1 year ago

“Absolutely love the paper but I think a bit mean with the size of the sample.”

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Posted 1 year ago

Hi there Kim, Thank you for taking the time to leave us a review - we are thrilled to hear that you love the wallpaper! Sorry to hear about your disappointment with the size of the sample. We order our samples pre-cut directly from the Brands that we supply on our website, so we do not determine sample sizes and they can vary. Larger samples are available for some wallpaper ranges; where these are available they can be added as an upgrade in the shopping bag. We also offer large returnable samples for patterned fabrics which can be selected as an upgrade in the shopping bag. I hope this information is useful, but please do feel free to reach out to us via theteam@janeclayton.co.uk if we can provide any further assistance! Best wishes, Jane Clayton & Company

Posted 1 year ago

“I haven't received it yet so this is rather premature.”

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Posted 1 year ago

“Headboard lovely but bizarrely the instructions for attaching to the wall were wrong (the measurements to the baton needs to be 36cm above the mattress not 48cm as per the instructions).”

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Posted 1 year ago

“Cushion covers are excellent, and arrived earlier than I expected, thank you.”

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Posted 1 year ago

“Beautiful wallpaper quality and I was surprised at the width size. Came in the allocated delivery date. Very satisfied customer”

Jane Clayton 5 star review on 16th April 2025

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Posted 1 year ago

“Samples arrived very quickly”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“We received the sample wall paper in a timely fashion. Unfortunately, the sample wall paper was stained from the pink tissue paper that wrapped around the wall paper.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review, and I am sorry to hear that your wallpaper sample was stained from the packaging! We appreciate you taking the time to let us know. We will review your feedback with the relevant teams internally to prevent such issues from occurring in future. Best wishes, Jane Clayton & Company

Posted 1 year ago

“Good product, expensive delivery chsrges”

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Posted 1 year ago

Hi Lesley, Thank you for taking the time to share your feedback - we are thrilled to hear that you are happy with your order. Our delivery charges are set according to the usual weight and size of our orders, however I am pleased to share that we do offer Free UK Delivery on all orders over £75, in case this is of any use to you in future. Thanks again for taking the time to share your thoughts! Best wishes, Jane Clayton & Company

Posted 1 year ago

“Great service for samples - beautiful fabrics although not quite what I needed on this occasion”

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Posted 1 year ago

“Wasn't sure I would find this wallpaper as originally bought a few years ago so glad it was in stock, super quick delivery.”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,900 reviews