Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,176 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 2nd October 2026

478

Anonymous

Anonymous // 01/01/2019

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“Excellent product, speedy deilvery. Very impressed. Would highly recommend company.”

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Posted 1 year ago

“The company was very good & Had the item we whanted service was brilliant next day delivery. We will definitely use the company again”

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Posted 1 year ago

“Lovely fabric and great quality. However processing and delivery is very slow.”

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Posted 1 year ago

“The samples I ordered were the perfect size! They came quickly and ordering was very easy!”

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Posted 1 year ago

“The wallpaper samples have been really useful & of a size where you can determine all the colours.”

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Posted 1 year ago

“First class all the way gorgeous fabrics and wallpaper”

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Posted 1 year ago

“Delighted with the gorgeous curtains - beautifully finished. The online guidance and in particular the advice I received over the phone before ordering was very helpful. Delivery was on time which was appreciated, but the courier only gave notice of the delivery slot on the day, half an hour before the four hour delivery slot it was due to expire. Notice the day before delivery would have been helpful. Fortunately we were in.”

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Posted 1 year ago

“Always good value.”

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Posted 1 year ago

“A quick search on line resulted in my introduction to Jane Clayton. They had exctly what I'd been hunting for, great pricing, and seamless service and delivery.”

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Posted 1 year ago

“I have used this company twice now for wallpaper. Both times orders have been processed and delivered perfectly! Thank you 😊”

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Posted 1 year ago

“Beautiful Liberty upholstery fabric at the best price! Upon ordering it said shipping between 5-10 days, this was not met however, they did email me within this timeframe and updated me that the parcel would be delayed and why. Parcel arrived 15 working days after order and was well wrapped - rolled not folded, which is essential with velvet. Overall a fantastic buying experience.”

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Posted 1 year ago

“Professional and prompt Very pleased with my purchase”

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Posted 1 year ago

“My samples arrived in good time and were of excellent standard, helping me to decide which papers to choose for my new home”

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Posted 1 year ago

“Excellent products and service. Timely delivery and a worthwhile saving on price. My failing is that I failed to realise the Zoffany wallpaper edge needs trimming.”

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Posted 1 year ago

“Excellent quality samples delivered in good time.”

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Posted 1 year ago

“Awesome fast service and quality samples.”

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Posted 1 year ago

“Sizes not consistent, or the size ordered, patterns not matched, unusable curtains delivered with no conceivable way of fitting as advertised. To be fair the fabric is the best apect of the part order that was usable although not the correct size. The other part of the order has to be returned, and so far she is being difficult about it, failing to respond.”

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Posted 1 year ago

Good morning, Thank you for taking the time to leave us a review, and we are sincerely sorry for the difficulties experienced with this order. I am pleased to see that we have since been in touch to fully resolve your enquiry. Please accept our further apologies for the difficulty in getting to this stage, which I can assure you has been reviewed internally by our management team. We will ensure this experience is taken on board in order to prevent such issues from reoccurring in future. We would relish the opportunity to restore your faith in our organisation, so please do reach out to our customer service team via theteam@janeclayton.co.uk if there's anything we can assist with in future. Best wishes, Jane Clayton & Company

Posted 1 year ago

“A perfectly made pair of large curtains with interlining. The only improvement would be better communication with customer informing of expected delivery day with the option to delay, if appropriate. Many people will likely be away on holidays, possibly away for a week or two.”

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Posted 1 year ago

“Arrived promptly .. packed perfectly and high quality wallpaper”

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Posted 1 year ago

“Great quality product and delivered in good time”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,176 reviews