Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,229 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“Beautiful Manuel Canovas wallpaper. Quick delivery and very well packed. Great company to deal with.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Donna!

Posted 5 years ago

“I had an issue with delivery and needed to change an address, the customer service team were first class and extremely helpful.”

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Posted 5 years ago

Thank you for your review Jane! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Absolutely over the moon with my roman blind. Good service and making up/delivery quicker than quoted.”

Jane Clayton 5 star review on 19th April 2021

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Posted 5 years ago

Thank you for your review Caryl ! We are pleased to hear that you are happy with your Made to Measure order and look forward to hearing from you again soon.

Posted 5 years ago

“Beautifully packaged. Extremely quick delivery. Paper looks exactly as described and a true likeness to the photo, colours as expected. Can’t wait to get the summerhouse completed to start decorating”

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Posted 5 years ago

Many thanks for your kind review Gillian! We hope to hear from you again soon.

Posted 5 years ago

“Very pleased with my purchase of a made to order Roman Blind”

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Posted 5 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure blinds and we hope to hear from you again soon.

Posted 5 years ago

“Beautiful wallpaper and speedy delivery definitely be shopping here again ✅”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Susan!

Posted 5 years ago

“Always amazing Customer service second to none Repeat customer for my wallpaper needs”

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Posted 5 years ago

Thank you for your review Kay! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“I had a query about my order, it was answered very quickly. Delivery was also quicker than expected. Very happy. Thank you”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Tracey!

Posted 5 years ago

“very nice Product”

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Posted 5 years ago

Thank you for taking the time to leave a review!

Posted 5 years ago

“Excellent range of fabrics, updated on progressregularly and timely delivery. Would definitely buy again.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Janette!

Posted 5 years ago

“The people I spoke to on the phone regarding my order were very friendly and helpful. Unfortunately, after waiting two weeks for my wall paper that never arrived (Terrible customer service from UPS) I could wait no longer and had to cancel my order. I ordered from a company offering next day delivery. Sorry I couldn’t offer a better review.”

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Posted 5 years ago

Thank you very much for your feedback Joanne, we are so sorry to hear that you had such trouble with the courier service UPS. Our friendly customer service team are always happy to help with any delivery issues and we are sorry that UPS were unable to help you on this occasion. A member of the team will be in touch.

Posted 5 years ago

“Prompt delivery and quality fabric”

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Posted 5 years ago

Thank you for your review Rachel! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Excellent customer service, beautiful products, I wholeheartedly recommend.”

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Posted 5 years ago

Thank you for your kind review Deborah! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Good selection and super efficient delivery!”

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Posted 5 years ago

Thank you for your review Megan! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“Excellent service. Speedy samples and subsequent delivery of my order.”

Jane Clayton 5 star review on 16th April 2021

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Posted 5 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Alexandra!

Posted 5 years ago

“The service I received was impeccable. Likened to an old fashioned style customer service, sadly missing in today's environment. The quality of the merchandise was so pleasing. It was also well packed and prompt delivery. Cannot recommend highly enough. Seamus Hackett Tunbridge Wells.”

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Posted 5 years ago

Thank you for your kind review Seamus! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“Excellent product and amazingly quick supply from on-line purchase. The Golden Lily paper we chose has made our room look quite beautiful.”

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Posted 5 years ago

This wallpaper looks beautiful! We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Stephen!

Posted 5 years ago

“I always use JC for my wallpaper orders. This time, however, I paid extra for a large sample and after a month had still not received it. I called to chase and spoke to someone very apologetic who said they'd request another one to be sent out. It never arrived either!! In the end I requested a refund for the sample and just had to risk buying the wallpaper without seeing a sample. Thankfully it is perfect for my needs, just a shame to have had the hassle with the samples which delayed my process quite significantly.”

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Posted 5 years ago

Thank you for your review Sasha! We are ever so sorry to hear about the difficulties you experienced with your sample order and will feedback this information to our supplier. We wish you luck with your project and hope to hear from you again soon.

Posted 5 years ago

“Jane Clayton & Company have a vast range of beautiful high end and affordable products and new designs. The service is friendly, very helpful and extremely professional.”

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Posted 5 years ago

Thank you for your review Helen! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again soon.

Posted 5 years ago

“Easy to order on the website. Beautifully made cushions. Prompt service. Good communication.”

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Posted 5 years ago

Thank you for your review Michele. We are so pleased to hear you enjoyed your experience with us and hope to hear from you again soon!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,229 reviews