Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,229 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“Service excellent and speedy as always. Thankyou”

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Posted 5 years ago

It's great to hear that we were able to offer a good service and speedy delivery. Thank you for your review!

Posted 5 years ago

“Very quick efficient service, fabric arrived very quickly, well wrapped and in excellent condition.”

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Posted 5 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“I ordered 3 rolls of beautiful Zoffany paper. Excellent service as to my surprise it arrived the following day.”

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Posted 5 years ago

Thank you for your review Maria! We are pleased to hear that we were able to offer an excellent service!

Posted 5 years ago

“Not received yet!”

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Posted 5 years ago

Thank you for your review, we are so sorry to hear this. A member of the team will look into this and be in touch as soon as possible.

Posted 5 years ago

“Great service. Although I gave an incorrect postcode it was corrected and notified to courier. Wish I could remember the name of the female who took my call. She was super efficient and very helpful.”

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Posted 5 years ago

Thank you for your kind review Irene! We appreciate the kind words and hope to hear from you again soon.

Posted 5 years ago

“I ordered two custom roman shades and could not have expected them to be as beautiful as they are. Absolutely exquisite job. I followed all of the instructions for measuring and they are an exact fit. The fantastic craftsmanship is really outstanding. And they arrived - via overseas shipment to the U.S. - a week earlier than promised. Thank you to the entire talented team!”

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Posted 5 years ago

Thank you for your lovely review Ashley! We are so pleased to hear that you are happy with your made to measure product! We look forward to hearing from you again soon.

Posted 5 years ago

“Extremely friendly and helpful staff.”

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Posted 5 years ago

Thank you for your kind review Sam! We appreciate the kind comments and hope to hear from you again soon.

Posted 5 years ago

“Excellent website choice of quality wallcoverings. Orders processed very quickly. Highly recommended”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Great fabric choice at a really favourable price . I ordered double the amount I had intended and called at the start of day after the bank holiday. Very courteous staff on the phone , all fine. An email arrived to confirm the correction and refund later that morning . If only more businesses were like Jane Clayton .”

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Posted 5 years ago

Thank you for your lovely review Sarah! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again soon.

Posted 5 years ago

“Very useful site - most samples are promptly delivered within 3 days, and materials come well packaged and accurately cut. Prices are also pretty good - look out for the reduced lines.”

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Posted 5 years ago

Thank you for your kind review Laura! We appreciate the recommendation and hope to hear from you again soon.

Posted 5 years ago

“I haven't checked the wallpaper yet but the service of sending samples, ordering and delivery was all excellent.”

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Posted 5 years ago

Thank you for your review Leslie! We are pleased to hear that you are happy with the service you received and look forward to hearing from you again soon.

Posted 5 years ago

“Order was acknowledged and delivered very quickly”

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“East to order and quick delivery. Overall a great service.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Sophie!

Posted 5 years ago

“My fabric arrived as expected. I was particularly impressed by the packaging. Although I only purchased 1m, it came on a tall roll so that there are no folds.”

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Posted 5 years ago

Thank you for your review Melanie! We really appreciate your kind comments and hope to hear from you again soon.

Posted 5 years ago

“Quality product from a quality retailer...good price and very efficient delivery!”

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Posted 5 years ago

Thank you for your review Victoria! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“I’m happy with the product and delivery services, however when I inserted the dimensions of the wall in the wallpaper calculator it showed that I’ll need 2 rolls but my decorator says we are definitely going to need 3. I am not happy about paying delivery charges for one extra roll whereas if I had ordered everything together I could have had free delivery as the total cost of order was more than £150.”

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Posted 5 years ago

Thank you for your review Neha, we are able to place rolls of wallpaper on reserve if you are unsure on how much wallpaper to order. Our returns policy does state that we are unable to accept back part returns on wallpaper. Thank you again for your feedback.

Posted 5 years ago

“Delivery is fast but my Harlequin fabric has many flaws throughout. I know this is not your fault but I sent an email and photos and phone and left my number so you could call me back on the Friday . I had to phone on Monday to find out what was happening. I did get an email but still haven’t heard what the manufactures are going to do.”

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Posted 5 years ago

Thank you for your feedback, we are sorry that you have had flaws in your fabric, and that you had to chase up your faulty issue with our team. We can assure you we are working as hard as we can on this and will be in touch shortly with a resolution.

Posted 5 years ago

“Excellent, all round. Communication, website, speed of delivery, quality of wallpaper at a really good price. Would highly recommend and will be our first call from now on. Thank you. Rosie.”

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Posted 5 years ago

Thank you for your lovely review Rosie! We are so pleased to hear you are happy with your order and look forward to hearing from you again soon!

Posted 5 years ago

“Always good service”

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Posted 5 years ago

Many thanks for your kind review Graham!

Posted 5 years ago

“Sent for a selection of samples and then chose a paper. Great service. Order came promptly.”

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Posted 5 years ago

It's great to hear that we were able to offer a great service and speedy delivery. Thank you for your review Christine!

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,229 reviews