Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,229 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“Wallpaper expensive but once opened you know why, such good quality & easy to hang. Also the pattern & colour have enhanced my room.”

Jane Clayton 5 star review on 13th April 2021

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Posted 5 years ago

Thank you for your lovely review. We are pleased to hear you are happy with your order, it looks great! We hope to hear from you again soon.

Posted 5 years ago

“Very good service and lovely wallpaper although it hasn’t been put up yet”

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Posted 5 years ago

Thank you for your lovely review Patricia! We are pleased to hear you are happy with your order and hope to hear from you again soon.

Posted 5 years ago

“Great customer service, can't fault.”

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Posted 5 years ago

Thank you for your kind review Karl. We are pleased to hear we offer a great customer service. We hope to hear from you again soon!

Posted 5 years ago

“Great service and lovely curtains!”

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Posted 5 years ago

Thank you for your lovely review Bridget! We are so pleased to hear that you are happy with your made to measure product and we look forward to hearing from you again soon.

Posted 5 years ago

“Very helpful when I phoned with a couple of questions. Very prompt and efficient service, would definitely use this company again!”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service and we appreciate the recommendation!

Posted 5 years ago

“Very prompt service and very helpful indeed, I've ordered so many samples and they've been so good!!”

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Posted 5 years ago

Thank you for your kind review! We are so pleased to hear that we can provide a prompt service and that you were happy with your samples!

Posted 5 years ago

“Curtains unfortunately are uneven, material for lining feels cheap.”

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Posted 5 years ago

Thank you for your feedback Sukhdeep, we are very sorry to hear that you are not happy with your curtains. A member of the team will be in touch to see how we can help.

Posted 5 years ago

“Delivery was within 2 days of order.”

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Posted 5 years ago

It is great to hear that you are happy with your order and the delivery times Barbara. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“I’m afraid I haven’t had the best of experience with JC. I have found that the phones are never picked up and emails and voicemails take a long time to elicit a response. There have also been a number of miscommunications between JC and Osbourne and Little resulting in very very long waits for samples. When I speak to someone they are very polite and helpful, just getting through and getting the results are the problems.”

Helpful Report

Posted 5 years ago

Thank you very much for your feedback, we are so sorry to hear that you have had such trouble with your sample order. A member of the team will be in touch to help. Again, we can only apologise for any inconvenience caused.

Posted 5 years ago

“Super fast delivery and excellent product. Thank you”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Claire!

Posted 5 years ago

“Lovely fabric well packed fast delivery well pleased”

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Posted 5 years ago

Thank you for your review Jane! We are pleased to hear that we were able to offer a speedy service.

Posted 5 years ago

“The wallpaper arrived very quickly & looks wonderful! Would order from here again.”

Jane Clayton 5 star review on 8th April 2021

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Posted 5 years ago

Thank you for your review! We really appreciate your kind comments and look forward to hearing from you again soon.

Posted 5 years ago

“I have had a nightmare with every other wallpaper supplier I can think of. Products being late or the wrong wallpaper being sent out. Have made three orders now with Jane Clayton. Not a single problem.”

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Posted 5 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Excellent choice of fabrics & delivery time was speedy.”

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Posted 5 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Pam!

Posted 5 years ago

“Great service and such amazing choice and the customer service is brilliant”

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Posted 5 years ago

Many thanks for your kind review Tabitha! We are so pleased to hear you enjoyed your experience with us.

Posted 5 years ago

“Great selection of fabrics, easy to use options via the website to select curtain details and all to time. The curtains look wonderful and have transformed our room!”

Jane Clayton 5 star review on 7th April 2021

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Posted 5 years ago

It is great to hear that you are happy with your order Juliet, your curtains look great! Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 5 years ago

“Really please with our Roman blinds in Emma Shipley velvet fabric. Really good quality and worth every penny.”

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Posted 5 years ago

Thank you for your review Vicky! We are pleased to hear that you are happy with your made to measure order and look forward to hearing from you again soon.

Posted 5 years ago

“Great service, Beautiful wallpaper, fast delivery. Thank you very much Jane Clayton.”

Jane Clayton 5 star review on 6th April 2021

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Posted 5 years ago

Thank you for your review Lisa! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 5 years ago

“Good service and prompt delivery”

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Posted 5 years ago

It's great to hear that we were able to offer good service and speedy delivery. Thank you for your review Catherine!

Posted 5 years ago

“Great service with friendly help and prompt delivery”

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Posted 5 years ago

Thank you for your review Kim! We are pleased to hear that we were able to offer a speedy service and that you were pleased with the service you received.

Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,229 reviews