Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,647 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

Jane Clayton 5 star review on 6th December 2025

Beth C

459

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish excellent service and wallpaper is such good quality would highly recommend and will definitely be using this company again”

Helpful Report

Posted 3 years ago

Thank you for your kind review Amanda! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Vibrant designs executed expertly and accurately depicted, allied with competent customer service make for an unbeatable offering. I couldn't ignore it.”

Helpful Report

Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Very easy ordering process. Answered my questions promptly and succinctly re blind drop height. Perfect fit and great quality workmanship. I was wary of ordering on line but the blind is everything I wished for.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Laura! We are so pleased to hear that you are happy with your made-to-measure blind! We look forward to hearing from you again soon.

Posted 3 years ago

“Fab choice of products. Fab service. So pleased! Will definitely use this company again and recommend them to others.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Excellent quality to work with. No air bubbles, and looks great. A little bit pricey but well worth it! Would recommend and will buy again.”

Helpful Report

Posted 3 years ago

Thank you for your review Ann! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Great service and great product. Very happy!”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Sarah!

Posted 3 years ago

“Original delivery extended from 10 to 12 days to 30 days. Product a vinyl wallpaper not particularly good quality with a match over two strips which made hanging tricky. I would not recommend this French product.Customer service polite but not particularly proactive.”

Helpful Report

Posted 3 years ago

“Very fast and efficient service”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Siobhan!

Posted 3 years ago

“The curtains and blinds are beautifully made and I was kept updated throughout the process”

Helpful Report

Posted 3 years ago

Thank you for your review Emma! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Very quick, curteous service”

Helpful Report

Posted 3 years ago

Thank you for your review Ruth! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“We were very impressed with our experience of shopping with Jane Clayton. The prices are competitive and the range is very good. The shipping was quick and our wallpaper was packed well. We are very satisfied with the quality of the paper we bought. 5 stars.”

Helpful Report

Posted 3 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Lydia!

Posted 3 years ago

“So far it's been a pleasure working with Jane Clayton.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Susan!

Posted 3 years ago

“Curtains and blinds delivered well within expected delivery date and fitted perfectly. Thanks to everyone involved.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Pam! We are so pleased to hear that you are happy with your made to measure items! We look forward to hearing from you again soon.

Posted 3 years ago

“Very helpful customer service and quick delivery of my fabric”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Jane!

Posted 3 years ago

“We love the wallpaper we bought. An excellent selection, with some gorgeous options. Prompt service and quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review Claire! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Excellent service and kept informed about delays ( not by them) and delivery. Very pleasant staff.”

Helpful Report

Posted 3 years ago

Thank you for your review Jeanette! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Service was very good, there was a slight issue with the shipping but Louise sorted it straight away and kept me informed with what was happening at all times. Wallpaper is stunning and such good quality, I would definitely buy from here again”

Jane Clayton 5 star review on 30th August 2022

Helpful Report

Posted 3 years ago

Thank you for your review Rhian! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Fantastic service, I have been updated regularly concerning my order. I would have no hesitation using the company again and will recommend to my friends”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“The Solace Blue/Copper wallpaper was a dream to work with, Jane Clayton Co were helpful to us when considering wether to buy and their help persuaded us”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Hazel!

Posted 3 years ago

“I came to the 'Jane Clayton' online shop already knowing the wallpaper I wanted to buy having seen it on another online site. I was pleased to note that the price with 'Jane Clayton' was significantly cheaper than I'd been going to pay elsewhere. The offer of free delivery was an added bonus. I placed the order and the wallpaper was delivered very quickly. Great all round service. Having browsed the website & seeing the vast range of fabrics & wallpaper I am very likely to use this site again. I am very happy to recommend 'Jane Clayton'.”

Helpful Report

Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,647 reviews