Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,658 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website, ordering process was easy, website pictures are clear and colour representations of the different cloths are accurate. Timely delivery. Well packaged. Thanks.”

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Posted 3 years ago

Many thanks for your kind review, Holly!

Posted 3 years ago

“The curtains are lovely, really well made and look great. Thank you! I will definitely order more from you.”

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Posted 3 years ago

Thank you for your lovely review, Caroline! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 3 years ago

“Lovely blind. Great quality. Prompt delivery.”

Jane Clayton 5 star review on 16th August 2022

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Posted 3 years ago

Thank you for your review, Sarah! We are pleased to hear that you are happy with your made to measure blind and look forward to hearing from you again soon.

Posted 3 years ago

“Great fast service thank you”

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Posted 3 years ago

Many thanks for your kind review, Darren!

Posted 3 years ago

“Excellent website and prompt, efficient service.”

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Posted 3 years ago

Thank you for your lovely review, Jane!

Posted 3 years ago

“Ordered curtains made of expensive material, so quite nervous. But ordering was easy, good communication. Curtains arrived in good time and I am happy with quality of work. So all good!”

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Posted 3 years ago

Thank you for your review, Joanne! We are pleased to hear that you are happy with your made to measure curtains, and look forward to hearing from you again soon.

Posted 3 years ago

“Papers arrived very quickly and the price was fair”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

Many thanks for your kind review, Linda!

Posted 3 years ago

“Delivery was very prompt”

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Posted 3 years ago

Thank you for your review, Toni! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“First class company. Brilliant customer service. Fantastic choice.”

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Posted 3 years ago

Thank you for your review, Mary! We really appreciate your kind comments and hope to hear from you again soon.

Posted 3 years ago

“The website is easy to navigate and shows lots on one page. Excellent service when I ordered the fabric . Speedy delivery”

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Posted 3 years ago

Thank you for your review, Jill! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Absolutely brilliant service, couldn’t have been more helpful.”

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Posted 3 years ago

Thank you for your review Dee! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Lovely wall paper expensive but nice”

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Posted 3 years ago

Many thanks for your kind review Ernest!

Posted 3 years ago

“Great range and quality of curtaining fabric and all in stock! Very helpful to be able to see samples before purchasing and adds confidence to buying online. First class service all round from Jane Clayton. Thank you.”

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Posted 3 years ago

Thank you for your review Stephen! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Beautiful fabric arrived in good time. Wrapped really well to protect it during transit. Thank you”

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Posted 3 years ago

Many thanks for your kind review!

Posted 3 years ago

“Lovely fabric, though have yet to ee how it comes together for our new sofa covering :)”

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Posted 3 years ago

Thank you for your lovely review Suzanne!

Posted 3 years ago

“Good service. I had to phone up as I wanted to return a spare roll - I spoke to Matilda who was very helpful, efficient and friendly. She arranged for a free return with the courier with no fuss. I will definitely use them again.”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Fabric beautiful and customer experience excellent”

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Posted 3 years ago

Thank you for your review Lisa! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your review Janice! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Easy to order, efficient online service and very prompt delivery - excellent!”

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Posted 3 years ago

Thank you for your lovely review Avril!

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,658 reviews